Room Attendant – (in English)
Este puesto ya no está disponible, pero hay más Limpieza ofertas
Room Attendant – (in English)

Kempinski

Publicada

Cerrada

Room Attendant – (in English)

Sobre el trabajo



As the first Kempinski hotel in China, Kempinski Hotel Beijing Lufthansa Center blends timeless European style with rich Chinese cultural history to create a true Chinese experience for new-age travelers. Kempinski Hotel Beijing Lufthansa Center houses 480 newly renovated rooms and suites, together with 10 conference rooms and one of the largest pillar-free ballrooms in the city with natural daylight. With over 7 different restaurants and bars, YouYi shopping center, two private gardens, and easy transportation access points to some of Beijing’s most iconic and monumental scenes, Kempinski Hotel Beijing Lufthansa Center is Beijing’s portal into China. 

Room Attendant



The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel. 

Key Responsibilities:  

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  •  Keep informed of hotel product and service knowledge in order to answer guest questions.
  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc. 
  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
  • Verify the physical status of room and updates Order Taker of any discrepancies found.
  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
  • Provide the turn down service to assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary.  Help control guest and cleaning supplies to save costs.
  • Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  •  Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  •  Keep informed of hotel products and services knowledge in order to answer guest questions.


Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired skills and qualifications: 

Nationality: Eligible for a working permit in country of hire

Education:   Equivalent of Middle School Graduate preferable

Experience:  To fill the position, one of the following is required:

  • Previous hotel-related experience beneficial


Language: Ability to work and communicate in a multinational environment:

  • Local language – oral and written skills (as applicable)
  • English –oral skills are beneficial


Competencies:  Include the skills the candidate must have to fill this position:

  • Attention to details
  • Flexibility in terms of scheduling


Technical Competencies: Computer literacy adapted to the field of training:

  • Physical ability to clean 13 rooms per day according to standards
  • Physical ability to push and pull the room attendant cart




 



Individual Characteristics:  To fill this position the candidate must identify with the Kempinski core values, i addition they should be especially:

  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Discreet
  • Efficient


Other Skills: Depending on region and property.

 About Kempinski 





Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are!

Organization: Kempinski Hotels

Location: Kempinski Hotel Beijing Lufthansa Center

Job Type: Regular

Job Level:

Schedule: Full-time

Job Posting: Mar 24, 2021

Unposting Date: N/A

Job Number: 200001NP

Cerrada

Room Attendant – (in English)

Beijing, China

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

¿Buscas algo diferente? Mira trabajos similares