Front Office Manager
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Front Office Manager

Minor International

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Front Office Manager

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Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.



Job Description

We are looking for a Front Office Manager to join us on a full-time basis at Oaks Sydney Goldsbrough Suites. You must have a positive attitude with resilience to adapt to all situations and demonstrate high leadership qualities. 

Competitive Salary + Super + Company Benefits! 

About the role:

  • Guide & support the team in providing outstanding guest welcoming and experiences.
  • Act as a role model, sharing your expertise and continually inspiring the team.
  • Ensure daily tasks are completed accurately and in a timely manner;
  • Conduct guest arrivals and departures;
  • Confidently providing personalised and proactive guest service
  • Resolve & respond to guest complaints in a timely and professional manner. 
  • Maintain accurate guest accounts, including cash handling;
  • Assist the Housekeeping & Maintenance departments as required.



Qualifications

To be successful, you will have:

  • Minimum of 2 years previous Front Office experience
  • Supervisory experience gained in a similar role
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and an unwavering positive attitude.
  • A high level of self-motivation and confidence



Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, Medibank insurance discounts
  • International career opportunities
  • Additional paid leave including Birthday, Vaccine and Study leave
  • Career progression & education assistance
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs


Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.  



Cerrada

Front Office Manager

New South Wales, Australia

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

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