Job Description

 

 

Key Responsibilities:

• Mini Bar Maintenance:

  • Replenish and stock mini bars in guest rooms daily, ensuring that all items are fresh, undamaged, and within expiry dates.
  • Ensure all mini bar items are neatly arranged, correctly priced, and appropriately labeled.

• Guest Interaction:

  • Handle guest inquiries and requests regarding the mini bar in a courteous and efficient manner.
  • Provide information on mini bar products, promotions, and any other related services.

• Hygiene and Cleanliness:

  • Maintain the cleanliness and organization of the mini bar storage areas and guest room mini bars.
  • Follow hotel hygiene and sanitation standards strictly, including handling and storage of food and beverages.

• Quality Control:

  • Regularly inspect mini bar equipment and report any maintenance issues or malfunctions.
  • Ensure all mini bar products meet the hotel’s quality standards and report any issues with products to the relevant department.

Qualifications

Qualifications:

• Experience: Previous experience in a similar role within a luxury hotel environment is preferred.
• Skills:
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Proficiency in basic computer applications and property management systems.

Personal Attributes:

• Customer-Focused: Dedicated to providing exceptional service to guests.
• Reliable: Punctual, dependable, and committed to the role.
• Professional: Maintains a high standard of personal appearance and grooming.