Night Porter
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Night Porter

Rocco Forte

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Night Porter

Sobre el trabajo



The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

The Position

Do you know your city like the back of your hand? Can you ensure access to the best seats, newest openings, top tables and under-the-radar, one-off experiences? And are you passionate about bringing the best of it to the discerning guests of a world-leading luxury hotel? Then we would love you to join us as Night Porter at Rocco Forte Hotels.

As part of the Concierge Department you will be responsible for providing a prompt, efficient and courteous luggage service to hotel guests during their stay, ensuring the highest standard of guest care and service. Currently working in a similar role and level in a fast-paced and busy environment, you will be customer focused with a professional and approachable manner with the ability to establish positive relations and rapport quickly.

A warm and intuitive people person and experienced concierge, you will thrive working in a team, communicating with colleagues with confidence and sensitivity, supporting the Head Concierge and Assistant Concierge in the smooth running of the department, and working alongside the Luggage Porters and Door Persons to give guests the warmest welcome.

Naturally, you will add an aptitude for organisation and computer literacy to your exceptional people skills, and remain well-versed in industry trends and the wider market. In turn, you will be given the support to develop your own skills and career with us.

Ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

Why join us at Rocco Forte Hotels?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits and rewards including:

  • 29 days holiday per annum
  • Occupational Pension Scheme
  • Meals on Duty
  • £25 per night discounted rates at Rocco Forte Hotels
  • 50% discounts in food and beverage
  • 25% discounts on Spa Treatments & Products in the Health Spa
  • Learning and Development Opportunities
  • Recognition & Reward Scheme
  • Cycle to Work Scheme
  • Local Retailer Discounts
  • Employee Social Events
  • Employee Assistance Programme
25,000, expected package
Cerrada

Night Porter

Edinburgh, Reino Unido

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

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