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Food and Beverage Manager- Toronto

Soho House


Food and Beverage Manager- Toronto

Descripción de empleo

Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada and Europe, with new openings planned for all global regions, with the addition of Asia in 2019.

The vibe…

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it’s a private members’ club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it’s our people who make that happen.

The team…

At Soho House the floor team reports to the Food & Beverage Management team, the Assistant General Manager and the General Manager. The team is comprised of problem solvers who are approachable and passionate about providing rememberable experiences through food, drink and culture. They are adaptable, team players who thrive in fast paced environments and proactively take ownership of delivering results and humbly providing rememberable experiences.

The role…

At Soho House a F&B Manager is responsible for maintaining the local property’s Food and Beverage (F&B) operations in conjunction with the AGM and General Manager. Your primary responsibility is to uphold Soho House service standards and create an approachable yet elevated atmosphere for members, guests and staff within the House. In this role you will also oversee forecasting, business improvement plans and manage payroll/labor, budgets and revenue.

A successful F&B Manager is a proven leader who thrives in fast-paced and demanding work environments. Someone who is not afraid of rolling up their sleeves to get the job done, customer centric, keen eye for detail while also encompassing a strong business acumen and problem solver. The F&B Manager is responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement, largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling.

Main Duties

  • Champion the Soho House brand, Foundations, Mission and Values.
  • Partner with the AGM and General Manager to develop, enhance and create systems that encourage efficient and effective service standards that elevate members, guests and staff experience.
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
  • Lead the F&B team, implement and lead staff training to educate on product awareness to Soho House & Co.’s food program and drink initiatives through story-telling, demos, guest speakers, “Cook House & House Tonic” and “Club School.”
  • Implement sales initiatives supported by training to drive sales and meet daily/weekly/monthly/annual budgets.
  • Collaborate interdepartmentally to ensure all member and guest experiences are supported by various members of the team and are briefed on expectations to always execute top-notch service.
  • Partake in the recruiting process by identifying talent gaps working with People & Development/Recruitment to attract/acquire talent as well as provide interview evaluation following the interview.
  • Support new hire on-boarding and training to ensure the Food & Beverage (F&B) / Floor team is polished, elevated and approachable.
  • Scheduling, coaching, counselling and progressive discipline of hourly employees.
  • Partner with membership to gather members’ feedback and develop initiatives that address concerns.
  • Day to day management of the business including opening and closing duties.
  • Collaborate with Kitchen, Bar and Purchasing Departments to ensure product knowledge, quality, consistency and speed of service standards are met.
  • Set-up and execute member events and private hire events adhering to all briefing sheets working in collaboration with AV and Member Events team.
  • Adhere to local and state regulated Health & Safety guidelines as per the Occupational Health & Safety Act (OHSA) as well as Soho house & Co. global standards by liaising with internal and external stake holders to promote a clean and safe work environment, using daily checklists to manage your duties.
  • Collaborate with and support the membership team through innovation, marketing, PR, Social media, Events & Programming, and as needed.
  • Follow the guidelines for Smart Serve Ontario.
  • Performs other duties as requires

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • The Soho Perks…
    • Health Care + RRSP: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
    • Paid Time Off: Full- Time Employees have sick day's + vacation days
    • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
    • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
    • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
    • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
    • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
    • Family Meal: During your shift in our Houses & Restaurants, you will be provided with a complimentary substantial meal.
    • Cowshed Retail Discounts
    • Team Member Screenings
    • Soho House & Co. Friends Membership
    • Cowshed & House Tonic training programs: Celebrating our passion for wellness, food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.


Tipo de empleo
A tiempo completo
Toronto, Canada
Alimentos & Bebidas cocina, Gestión de alimentos y bebidas
Fecha de incorporación
Lo antes posible
Duración del contrato

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