Manager Product Development
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Manager Product Development

Viking

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Caducada

Manager Product Development

Sobre el trabajo

PURPOSE OF POSITION

As a member of the Product Development Team, a Manager Product Development creates a variety of shore experiences ranging from a few hours to several days, for all ports in a specific region of the world. They define each excursion, provide the needed details to the team’s copy writers, help with the marketing positioning of the entire range of activities selected for each port and determine the right mix of inventory for the ship’s guests, with the aim to optimize choice, quality and revenue.

The Manager Product Development supports the ships’ on-board teams and local vendors in the efficient execution of the shore programs and provides assistance in training of staff and problem resolution.

Travel within this position is around 30% worldwide.

This role is based in our Operational Headquarters in Basel, Switzerland. Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.



YOUR RESPONSIBILITIES

- Develop and implement new shore excursions and extensions
- Successfully create tailor-made privileged access tours, build shore excursions portfolios and itineraries from scratch, following Viking cruises’ itineraries
- Fine-tune existing shore excursions and pre & post extensions to exceed guests’ expectations and increase Viking’s competitiveness in the market for the Northern Europe, Scandinavia, Iceland & UK regions
- Leading negotiations with vendors/ suppliers to obtain the best possible quotes
- Maintain revenue/ profit targets without compromising Viking’s assigned budget and quality of the tours
- Guide and support the logistics of Viking’s staff members during the execution of the shore excursions
- Cooperate with vendors to fully support Viking’s operations of the shore excursions
  • WHAT WE OFFER - Employee restaurant (including free soft drinks, juices and coffee) - Regular company events, such as sports games, BBQ, cooking classes - Flexible working hours - Various discounts (e.g. for sports memberships and cultural events) - A modern working environment with height-adjustable desks - A dynamic and fast-growing environment where you can drive your future - A free cruise for you and your +1 every two years
  • Departamento: Otros

Sobre ti

YOUR PROFILE

- At least 20 years’ experience in the travel & hospitality industry, with a proven track record of providing high-quality learning travel experiences
- Comprehensive general education and extensive knowledge of geography, history, natural history, culture and current affairs of the core product area (Northern Europe and Scandinavia). A background experience as a Guide is advantageous
- Having a network of contacts (suppliers, vendors) in the Northern European region is a big plus
- Fluency in Russian and in English are a must. An intermediate level of German and basic Spanish are preferred
- Extensive user experience of MXP
- Very good command of the Microsoft Office package
- Significant experience and proven track record of managing logistics and overseeing budgets
- Excellent creative and conceptual skills in developing new products
- Must be able to work well under pressure; be a natural problem-solver with a creative mindset; bring a well-developed sense of quality in delivery; ability to work in a fast-paced environment and function effectively within a diverse, international group of colleagues
  • Idioma requerido: Inglés y Ruso. Alemán es un plus

La empresa

THE VIKING STORY

More than 20 years ago, Viking® set the standard for what river cruising should be, and today we are the leader that all others follow. In 2015, we took the same small ship, destination-focused experience to the seas and reinvented ocean cruising. Over the years Viking has won numerous ocean and river cruise line awards from Condé Nast Traveler, Cruise Critic, Travel + Leisure, Travel Weekly and more.

Viking is a strong and dynamic company—with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.

JOIN THE VIKING FAMILY

If you have always dreamed of combining your love of travel with the ability to grow your career, consider a position at Viking. We are the world’s leading small ship cruise line, and there is tremendous potential to advance your career with us. As part of our crew, when your ship is docked at the many destinations we visit, you can explore ashore and refresh during your free time.

Additionally, with Viking’s award-winning service and thoughtfully curated onboard experiences, our guests are typically very satisfied. This, combined with Viking’s gratuity guidelines, means that you can expect to be well rewarded as an employee on board a Viking ship.

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Caducada

Manager Product Development

Basel, Suiza

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

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