Duty Manager
Sobre el trabajo
Company Description
At Villa Haven, understated luxury intertwines seamlessly with its pristine surroundings, fostering an ambiance of serenity and tranquility. Designed as a haven for those yearning to reconnect with nature, the resort blurs the boundaries between indoor and outdoor spaces, providing a holistic retreat for guests seeking rejuvenation.
Job Description
As the Duty Manager at Villa Haven, you will oversee the daily operations of the Front Office. Your primary responsibility will be to ensure exceptional guest experiences by managing guest interactions, resolving issues promptly, and maintaining high service standards throughout the resort.
Qualifications
- Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a luxury resort or hotel.
- Strong leadership and decision-making skills with the ability to handle multiple tasks under pressure.
- Excellent communication, interpersonal, and problem-solving abilities.
- Knowledge of property management systems (PMS) and guest service software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Bachelor's degree in Hospitality Management or related field is preferred.
- Fluency in English; additional languages are a plus.
Additional Information
- Departamento: Gestión de cuentas
Sobre ti
See Description
- Idioma requerido: Inglés.
La empresa
Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.