Head Waiter
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Head Waiter

Villa Lena



Head Waiter

Sobre el trabajo

Villa Lena is a unique luxury agriturismo in the heart of Tuscany. We have a boutique hotel, artist residency and a farm to table restaurant that caters to hotel guests, external visitors, artists and private events. We produce our own olive oil and wine, with a generous vegetable garden that provides the restaurant. Villa Lena is a dynamic place, with many international guests and team members.

We are looking for a Head Waiter/Waitress to join our dynamic team to work at the restaurant and events.

The right candidate must :

Have previous international experience in a similar role within a restaurant environment.

Have an understanding of high service standards

Be able to work in a fast paced environment

Take initiatives and make decisions rather than wait to be told

Have an innate passion for service excellence

Be a good observer of people & be able to handle any requests with grace and understanding

Have excellent communication skills in both English and Italian

Be highly self motivated, proactive and an excellent team player

Be flexible and adaptable, able to work within regular restaurant service and private event functions.

Have strong upselling skills.

As a Head Waiter/ Waitress you will be responsible for:

Supervising and leading other team members during the service

Ensuring an efficient running of service at the restaurant or during the private event functions

Answering any guest’s request and communicating it to the team and the kitchen.

Work together with the Manager to train the team to upsell, promote sales and ensure all orders, issuing of bills and payments are taken correctly.

Understanding Health and Safety legislation and implications and communicate effectively to team members

Assisting your manager with stock take and orders

Maintaining and supervising cleaning of the restaurant and storage areas following a checklist and weekly cleaning task list

Making sure the restaurant atmosphere is always up to set example and standart.

Handling end of the day closing procedures and financial reports.

Being able to communicate uniqueness of the place, product & menu / and be passionate about farm to table

In this role you will be directly responsible and accountable for the following:

Service organization and team performance

Team training on product knowledge and service standards

Stock control, end of the day closing reports

Accomplishing set sales targets
  • Each candidate will be evaluated according with the experience matured - the minimum will be the italian labour contract
  • for the right person is available
  • A general company financial target is set, if will be reached a bonus will be considered for all the staff
  • Departamento: Alimentos & Bebidas servicio

Sobre ti

  • Idioma requerido: Inglés.

La empresa

The concept behind Villa Lena is to create a genuine but interesting, relaxed and fun atmosphere for everyone who visits within a context of creative exchange. With this in mind, the grounds of Villa Lena host an artist residency attended by international multi-disciplinary artists.
Villa Lena, with its uniquely picturesque setting, is set within easy access to the most celebrated cities of Tuscany. Florence and Pisa with their international airports are only a short drive away.
The estate itself sprawls over 500 hectares of woodland, olive groves and vineyards, filled with extraordinary fauna and wildlife. The heart of the property includes a heritage listed 19th century villa.
The restoration of Villa Lena commenced in 2013. Interior designer Clarisse Demory revived the living spaces by recycling and restoring some of the existing Tuscan furniture combined with vintage mid century pieces. This eclectic "neo folk" style creates a fresh and uncluttered atmosphere throughout the hotel. Guests can now enjoy accommodation speckled over several residencies, including rooms in converted stables, self-contained apartments, and private houses.

Ver perfil

Head Waiter

Tuscany, Italia

A tiempo completo, 9 meses

Fecha de inicio:Lo antes posible

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