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Parcourez les Cours Hotellerie Restauration

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Managing Real Estate Development Projects
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Real estate development projects have many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole.
Durée
14 jours
Format
En ligne
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Using Predictive Data Analysis
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The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right connections. Experience is essential to knowing and making educated guesses about what to pay attention to. Familiarity with statistical methods will provide you with a significant advantage over relying on gut instinct alone.
Durée
14 jours
Format
En ligne
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Using Ratio Analysis to Evaluate Financial Performance
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A company's financial performance, and its ability to grow and thrive over time, can be assessed through ratio analysis, the basic evaluation tool for asset management, solvency and profitability. Whether you are managing the financial performance of a department, unit, or the organization as a whole, working with these ratios can help identify opportunities and allow you to make adjustments to improve performance.
Durée
14 jours
Format
En ligne
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Real Estate Investment Decisions
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Real estate investment has a long history, going back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off, investors must have a clear strategy, know whether investments will be profitable, and understand how best to raise capital. In this course, Jan A. deRoos, professor at the Cornell SC Johnson College of Business, uses real-world examples and practical tools to teach these critical components of profitable real estate investment.
Durée
14 jours
Format
En ligne
International and Cross-Cultural Negotiation
International and Cross-Cultural Negotiation
All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular?
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Financial Analysis of Hotel Investments
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Investing in hotel real estate is a complicated and rewarding endeavor. To be successful, hotel investors must be able to determine the financial interests of those involved in any project.
Durée
14 jours
Format
En ligne
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Implementing Brand Strategy Through Digital Media
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Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can you draw on these technologies to enhance your operations and provide distinct customer value? And how can you be sure your efforts in new media are producing tangible returns?
Durée
14 jours
Format
En ligne
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Brand Activation
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In this course, you will see that brand activation is much more than clever communications or perfectly placed messages. You will begin developing your skills in brand activation by identifying and analyzing a brand target market and determining consumer insights that will prepare you to create an activation plan. You will then define the brand values, personality, and purpose, and craft a brand positioning statement for your selected brand. These elements help ensure the activation plan aligns with the brand. You will also write key elements of a communication brief to ensure that all messaging and communication pieces align with the brand and with each other. Finally, you will outline a marketing communications approach specific to your brand and your target market that will lend itself to successful brand activation.
Durée
14 jours
Format
En ligne
International Culinary Studio
Develop and Launch a Food Product Prototype Micro-Credential Level 5
International Culinary Studio
There are 5 topics in this Micro-credential. Topic 1: Food product development, ideas, and market research. Topic 2: Developing prototypes. Topic 3: Testing your product. Topic 4: Market readiness. Topic 5: Taking your product to market and assessment
Durée
1 mois
Format
En ligne
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Luxury Wedding & Event Planning Specialization Course
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Start a Career in Luxury Planning It’s easy to get started with QC—enroll in the Luxury Wedding and Event Planning course and you’ll learn all the ins-and-outs of the luxury events industry. Bring your career to the next level with QC’s advanced specialization course! When you enroll with QC you are never alone. We will support you every step of the way to help you reach your goals!
Durée
Flexible
Format
En ligne
SEG Professional
Customer Experience Design
SEG Professional
Experience Design has become as much a business art as product design and process design. Experience Design is an interdisciplinary practice that emphasizes the centrality of each guest and the guest experience in service innovation. Today’s global customer who has experienced service in culturally diverse environments is demanding personalized and memorable experiences. An innovative experience design strategy can differentiate one service provider from another and ensure differentiation and greater profit in the experience economy.
Durée
Flexible
Format
En ligne
The Hong Kong Polytechnic University's School of Hotel and Tourism Management
International Hospitality Management MicroMasters® Program
The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Explore international hospitality and tourism management
Durée
8 mois
Format
En ligne
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Segmentation and Price Optimization
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Segmenting your customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, you can target them accordingly by setting prices that will help you win their business over your competition. Without proper segmentation, however, dynamic pricing can backfire, which can alienate consumers and turn them into perpetual deal-seekers.
Durée
14 jours
Format
En ligne
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Displacement and Negotiated Pricing
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Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare you to develop your own data-driven, systematic approach to group pricing.
Durée
14 jours
Format
En ligne
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Success Metrics for Hospitality Digital Marketing
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Digital marketing is fast becoming the primary means for hospitality and related service firms to reach, engage, and transact with consumers across their multiple devices. Consumer planning, shopping, experience, and sharing through digital media is quickly changing how marketing is done, as well as how marketing effectiveness is measured. Owners and managers must be able to make effective, data-driven, analytical, and integrated decisions related to digital marketing using the right metrics and reports. These decision support tools may be generated internally and/or by vendors, like digital or social media marketing agencies. Managers must be able to understand, evaluate, and communicate recommendations in line with the firm's overall business and marketing strategies. This course provides managers with the insight and tools to do the job. This course provides managers with the insight and tools to do the job.
Durée
14 jours
Format
En ligne
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