Catering Sales Executive
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Catering Sales Executive

Accor HQ



Catering Sales Executive

À propos du poste

Job Description

Primary Responsibilities

 Sales Support


- Maintain complete knowledge of the following (to include but not limited to):

- All hotel features / services, hours of operation

- Hotel function space, entertainment options, menus and floral decoration options

- Hotel safety guidelines and evacuation plan

- Scheduled daily group activities

 - Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure

- Coordinate all group arrangements

- Work with group contacts to facilitate program planning and requirements

- Communicate group needs and specifications to all relevant departments

- Follow up with Post-Conference reports and review group billings

- Input all group bookings and update booking activities in the system on a weekly basis

- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process

- Arrange site inspections for potential clients

- Promote positive relations with clients and attend to all requests expediently and courteously

- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management

 -  Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

Other Responsibilities


·        Be fully conversant with hotel fire & life safety/emergency procedures


·        Attend all briefings, meetings and trainings as assigned by management


·        Maintain a high standard of personal appearance and hygiene at all times


·        Be aware of the hotel fire & life safety/emergency procedures


·        Perform other reasonable duties assigned by the assigned by the Management

Work Experience

Knowledge and Experience


·        Diploma in Tourism / Hospitality Management / Events Management

·        Minimum 1 year of experience in a similar capacity

·        Excellent reading, writing and oral proficiency in English language

·        Proficient in MS Excel, Word, & PowerPoint


 ·        Good communication and customer contact skills

·        Service oriented with an eye for details

·        Ability to work effectively and contribute in a team

·        Self-motivated and energetic

·        Must be well-presented and professionally groomed at all times


Catering Sales Executive

Vadodara, Inde

Temps plein, Indéfini

Date de début du contrat:Dès que possible

Date d'entrée en fonction (au plus tard):

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