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Ce poste vient d'être pourvu, mais il y a plus de Réservations offres d'emploi
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Reservation Supervisor (Arabic Speaker)

Accor HQ

Publiée

Reservation Supervisor (Arabic Speaker)

Description du poste

 

Job Summary:

As a Reservation Supervisor you are responsible to oversee the Reservation team, and guide the activities in the department to ensure the daily tasks are performed correctly.

General Duties and Responsibilities:

  • Answer any reservation inquiry in the prescribed manner under approved company policy
  • Distribute and assign specific tasks in the department in order to bring together their contributions so as to deliver efficient results for the reservation operations
  • Assist in training of existing and new reservation agents; making sure the agents understand the daily tasks and the procedures
  • Follow up and communicate interdepartmental information as well as a handover of shift change to ensure smooth processing of Guest reservation and Guest satisfaction prepare handover of shift change (e.g visa status, arrival check, maintain Reservation log etc.)
  • Responsible to be aware of Group booking and their impact on selling strategies; identify barriers to booking as a result of change in inventory, or improper inventory controls, in order to have accurate inventories
  • Provide feedback to the Reservation Manager/Revenue Manager or other direct report on challenges in the department and ways to overcome these; provide assistance in scheduling and making sure the times are adhered to for an efficient operation
 

Détails

Contrat
Temps plein
Localisation
Mascate, Oman
Département
Réservations
Début
Dès que possible
Durée du contrat
Indéfini