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Room Service Waiter - Generous pay package and overtime paid

Belmond Hotels

Publiée

Room Service Waiter - Generous pay package and overtime paid

Description du poste



We are looking for a skilled Room Service Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the In-Room dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Room Service Waiter/Waitress responsibilities include greeting and serving customers in their rooms, providing detailed information on the dishes in the menus and multi-tasking various front-of-the-house duties. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Room Service Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Room Service Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Room Service Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities
  • Present menu on the phone and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens in the room, silverware and glasses
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders
  • Communicate order details to the Kitchen Staff
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Collect dirty plates, glasses and silverware and bring to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • 28 days holiday with increase after 2 years of service
  • Incomparable Company benefits: free room nights, free foot care, free trips on the Day Trains
  • Beekeeping and Gardening teams
  • Food and Beverage discounts
  • Meals on duty
  • Uniform care
  • Many, many more

Détails

Contrat
Temps plein
Localisation
England, Royaume-Uni
Département
Hébergement
Début
Dès que possible
Durée du contrat
Indéfini

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