Ce site utilise des cookies
En poursuivant votre navigation sur ce site vous acceptez l'utilisation des cookies
En savoir plus
Ce poste vient d'être pourvu, mais il y a plus de Service Clients offres d'emploi
[Expiré]

Rececionista (m/f)

Catalonia Hotels & Resorts

Publiée

Rececionista (m/f)

Description du poste

CATALONIA HOTELS & RESORTS precisa incorporar um RECEPCIONISTA para o CATALONIA PORTO localizado no centro de PORTO.

As principais tarefas a serem realizadas são as seguintes:

• Recepção de clientes: Check-in e Check-out
• Gestão relacionada à ocupação e venda de quartos
• Executar suas próprias tarefas de faturamento e cobrança.
• Controle e leitura das chaves do quarto.
• Aluguel de cofres
• Caixa registradora e transferência para o parceiro do próximo turno
• Responsável por tudo que é gerado em sua programação de trabalho
• Gerenciamento de incidentes, mas não resolução
• Gestão de bagagem
• Gestão de estacionamento
• Mudanças de quarto
• Gerenciamento de correio
• Vendas de quartos
• Gestão de chamadas para mesa telefônica
Gestão da equipe do sino sob sua responsabilidade

Pré-requis

• Experiência mínima de 1 ano em recepção
• Estudos em turismo
• Inglês avançado + outros idiomas valiosos
•Orientação ao cliente
• Fornecer conhecimento SAP será altamente valorizad

Détails

Contrat
Temps plein
Localisation
Porto, Portugal
Département
Service Clients, Réception
Langues
Portugais
Début
Dès que possible
Durée du contrat
Plus de 1 an
Fourchette de rémunération
1000

Catalonia Hotels & Resorts

Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo.

With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards.

The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.