Tour Expert
Ce poste n'est plus disponible, mais il y a plus de offres d'emploi
Expiré

Tour Expert

À propos du poste

Who we are

Looking for a career in an international environment rich in cultural diversity that is positive, friendly, and welcoming? You have come to the right place. We are a respected and valued diverse global community in terms of professionalism, multiculturalism and skills, of more than 20,000 people representing 70 different countries and cultures. We are a company that listens. Our culture promotes an open, positive, and supportive work environment built with trust and transparency between leaders and team members. For our members to become the talented professionals our Guests are looking for, key to our People’s Strategy is empowering our employees with outstanding training and development support to fuel their growth both personally and professionally.

Aim of the Position

As Tour Expert, you will be the focal point of the excursions offered within the cruise itinerary transmitting your passion for discovering destinations, their history, art and culture to our Guests. To reach the target assigned, you will use your marked propensity to sales and service, especially during visits to ports of call

Main Responsibilities
  • Establishing, developing and maintaining relationships with Guests on-board and on-tours to generate new business selling packages.
  • Maximizing revenues for the tours area suggesting new opportunities.
  • Organizing back-office activities by preparing all support material (i.e. tickets, stickers, maps).
  • Overseeing the correct organization of excursions and transfers from start to finish.
  • Reporting to the Tour Manager about Guests needs and interests, scouting for new products and services opportunities in liaison with other departments whenever needed.
Job Requirements
  • Secondary school (Tourism or Languages is a plus)
  • Degree in languages tourism communication is highly appreciated
  • Experience in Sales or Tour Operator is a plus
  • Enthusiastic and good communicator
  • At ease with public speaking
  • Expert of sales techniques
  • Problem solving oriented
  • Computer literacy
  • English knowledge B2
  • Other language knowledge C1
  • Italian knowledge is an advantage
  • Shipboard experience is a plus


Why join us

Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, onboard discounts.

À propos de vous

  • Langue requise: Anglais.

L'entreprise

Costa Crociere is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude. Our work is meaningful and we can see the impact of our efforts.
We are explorers and pioneers with a passion for making human connections across the room and across the world. Your career is an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?

Visit www.career.costacrociere.it

Voir le profil
Expiré

Tour Expert

Italie

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

Vous souhaitez découvrir quelque chose de différent ? Voir des emplois similaires