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Travel Operations Coordinator

EF Education

Publiée

Travel Operations Coordinator

Description du poste



Travel Operations Coordinator

Cultural Care Au Pair

Cambridge, Massachusetts

Are you passionate about traveling? Are you a combination of service minded and analytical? Do you thrive in a fast pace environment where you can use your ability to work independently and be proactive to get results?

The Role

We are looking for a Travel Operations Coordinator to grow our Travel Team within Cultural Care Au Pair. You will be working closely with our US operations offices and be part of a small team based in our North American Headquarters located in Cambridge, MA.

As the main scope of the job, you will be responsible for the daily execution of international and domestic transportation logistics to ensure we are providing a seamless travel experience for our customers. At the same time, you will identify opportunities to optimize the current travel process and help reduce current flight costs while working with flight bookings on a daily basis.

You bring along a minimum of 2 years of working experience in operational fields, ideally gained from working in a travel agency. You possess strong analytical, communication and relationship building skills. In this position you will get to make a big impact from day one.

Requirements

  • A minimum of 3 years work experience in operational fields ideally within the travel industry.
  • Manage individual bookings
  • Self-motivated and comfortable in a fast-paced work environment
  • Strong analytical and problem-solving skills
  • Collaboration skills: ability to work with people with different agendas and in different cultures
  • Entrepreneurial thinking and commitment to deliver excellent customer service
  • A minimum work experience in the established reservation system Amadeus will be an advantage


Why You’ll Love Working Here
Work in our beautiful Denver office where you’ll enjoy comprehensive professional development, frequent social programming, and employee-run social groups including our “EFinity” groups: Black@EF, LGBTQ+@EF, Latinos@EF, API@EF, Jewish@EF,   Indigenous@EF and Parents@EF.   You can also expect:

  • Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week, after your initial onboardinng 
  • Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts
  • Three weeks paid vacation your first year (four weeks starting in year two) and nine paid holidays
  • 25% company match on your 401(k)
  • Excellent medical, dental, and vision coverage, along with life and disability insurance
  • Wellness benefits including onsite and virtual classes run by EF instructors, and a yearly fitness reimbursement
  • EF program discounts including travel, language schools, childcare, and more
  • Dependent care, healthcare, and commuter flexible spending accounts (FSAs)
  • Discounts at local venues and businesses
  • International Travel Opportunities


Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped
millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and
academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you
are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender
identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com .

EF Equal Opportunity Employment Statement:
EF Education First is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will be considered for employment regardless of age, ancestry, color, gender identity, gender expression, marital status, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation, parental status, Veteran status, or any other status or characteristic protected by applicable laws, regulations and ordinances. Discrimination or harassment based upon any of these factors is wholly inconsistent with everything we believe in and will not be tolerated. Furthermore, such discrimination or harassment may violate the laws and regulations in the locations in which we operate.

Détails

Contrat
Temps plein
Localisation
Cambridge, MA, États-Unis
Département
Voyage / Tour-Opérateur
Début
Dès que possible
Durée du contrat
Indéfini