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Director, Vacation Rentals Partner Success, Property Managers, EMEA

Expedia

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Director, Vacation Rentals Partner Success, Property Managers, EMEA

À propos du poste



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Director, Vacation Rentals Partner Success, Property Managers, EMEA

Are you looking for a new challenge in an exciting environment that offers the agility of a start-up but with the resources of a multinational company? We make it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations.

The Director, Vacation Rentals Partner Success, Property Managers role requires you to lead, manage, coach, and support leaders and multiple Property Manager teams. You will be responsible for account management activity and consolidated financial goals for a portion of a super regions or global accounts, form relationships with a limited number of key accounts directly as well as setting and driving the team’s business and establishing our people strategy. 

What you’ll do:

  • Places individuals in roles and assignments that contribute to their personal and career development

  • Facilitates cross-team and cross-divisional movement when appropriate

  • Coaches managers on building trusting, candid relationships with their teams to enable productive development conversations

  • Holds self and team accountable for setting and meeting departmental goals

  • Identifies and resolves issues that may impair the team's ability to meet strategic, marketing, financial, and technical goals

  • Helps team members identify and build key relationships and networks inside and outside the organization

  • Inspires and gains the commitment of others towards the vision, mission, values, and organizational goals

  • Develops long-term strategy for teams across the business to meet with customers and discuss feedback on products or services

  • Utilizes deep knowledge of the customer to understand unstated expectations and measure the performance of solutions against needs

  • Develops the strategy to meet long-term needs of the customer, endeavoring for the relationship to be viewed by the customer as indispensable and irreplaceable

  • Coaches leaders on relationship and stakeholder management

  • Advocates for customers internally, focusing on mutually beneficial outcomes and value

  • Leads and supports others in methods of objection handling

  • Uses an objective and business value focus to make clear and quick decisions, leading relevant parties to consensus with logic

  • Drives broad and meaningful partnerships across the business and externally to cultivate a culture focused on an aligned strategy for the business

  • Leads others in developing network and driving team visibility

  • Leads to consensus within teams, objectively focusing on business value outcomes

  • Steers the company’s decisions around product offerings and develops areas of expertise that best meet market demands and attract new customers

  • Acts as an innovator and thought leader around new products, technologies, offerings, etc. in the industry

  •  Forecasts market data trends and proactively positions the company competitively in the market

  • Identifies direct and indirect competitors and drives in-depth competitive analyses to drive team strategy

  • Manages pipeline of long-term or high-priority accounts by anticipating future demand and ensuring sales goals are met

  • Utilizes knowledge of company objectives and competitive landscape to identify opportunities

  • Creates sales approach and goals that reflect and support overall strategy

  • Drives organization performance by creating effective account plans and innovative plans to drive sales performance and effectiveness

  • Proactively seeks and builds broader organizational relationships that influence account development and management; creates opportunities for other account team members to collaborate with team and build relationships

  • Coaches and leads team members to identify business opportunities and signals that the customer may need additional products/services

  •  Leverages existing relationships to uncover business drivers and works collaboratively with the customer account team and key decision makers within the company to affect mutually beneficial solutions



Who you are:

  • Typical number of years' experience - Not required but as a guide when coupled with education

  • 12+ years for Bachelor's- or equivalent experience

  • 10+ years for Master's- or equivalent experience

  • People management skills

  • Functional/ Technical Skills

  • Effective leadership coach, capable of developing strong leaders and managing diverse teams

  • Excellent analytical skills

  • Impactful communicator and influencer



About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

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Director, Vacation Rentals Partner Success, Property Managers, EMEA

Dublin, Irlande

Temps plein, Indéfini

Date de début du contrat:Dès que possible

Date d'entrée en fonction (au plus tard):

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