Description du poste
We are currently accepting internship applications to join our vibrant and highly successful team within the Food and Beverage department starting February 2022..
The ideal candidates for our internship programmes in Food and Beverage should be confident and be able to establish and build rapport with guests easily. You will also be passionate and enthusiastic about exceeding guest expectations and delivering exceptional service which will inspire our guest to return again and again.
We will provide an internship learning and development programme to cover all departments of our Food and Beverage operations including Restaurant, Bar, Room Service and Events. You will also receive a day in the life cross training within another department of our hotels as part of your programme. Your learning and development programme will also include your personal learning objectives that you wish to experience during your time with us.
• Customer service skills
• Ability to work well in a busy environment
• A team player with excellent communication skills
• Superb attention to detail and excellent personal presentation
• Resilience and drive to get things right
As an Intern you will work 45 hours per week on a flexible rota, where some weekends will be required.
To apply for an Internship:
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Firmdale Hotels strives for the highest level of guest satisfaction and employees are part of an award winning team that takes service to a superior level. Firmdale is a market leader and rapidly expanding company that can offer rewarding career opportunities. The policy is to promote from within. Each employee is valued and considered key to the company's future success.
There is a dedicated company trainer with emphasis upon IT and food & beverage and a wide spectrum of training opportunities ranging from soft management to detailed technical skills such as Train the Trainer, Leadership and Learning Academies.
Firmdale is a company our employees take pride in working for. It is individual, stylish, modern and elegant. It has won the following awards in recognition of its commitment to investing in its people:
"Hotels should be living things not stuffy institutions" maintain Tim and Kit Kemp, owners of Firmdale Hotels. There are eight boutique hotels in London and one in New York. The high standards of excellence and unique townhouse style of decoration have over the years added up to a winning combination. Kit Kemp has designed the interiors of each hotel in her unique personal way which reflects a fresh, modern English style. She was named the Andrew Martin International Interior Designer of the Year in 2008 and has gone onto win many more accolades. Firmdale Hotels has received the Queens Award for Enterprise in 2000, 2006 and 2009, a recognition of its outstanding achievement to international trade. A further hotel is currently planned for New York.