Assistant Sommelier
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Assistant Sommelier

Four Seasons

Publiée

Fermé

Assistant Sommelier

À propos du poste



General 

  • Builds a motivated and skilled team, leads by example and instils a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programmes. 

  • Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees' continuous development and personal growth. 

  • Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departments. 

  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule. 

  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals. 

  • Prepares annual plans and forecasts, consistently monitors and manages budgetary goals. 

  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning.  

  • Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook. 

  • Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited. 

  • Provides regular and fair performance feedback to employees, formally and informally as appropriate. 

  • Is seen as a hands-on leader, assists employees in crunch times. 

  • Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply. 

  • Promotes and ensures a safe working environment.  

  • Performs any cognate duties as and when assigned. 



Departmental 

  • Greets the guests and inquires about their interest in wine with their meal 

  • Provides complete information regarding wines and their compatibility with menu items 

  • Assists servers with wine service 

  • Checks back with guests to assure their satisfaction 

  • Hosts and manages hotel wine reception 

  • Is a Wine consultant for Conference Services and Catering clients 

  • Keeps in contact with wine storeroom to ensure availability and correctness of products 

  • Meets with purveyors to stay informed of product availability, potential new products, discounts, etc. 

  • Conducts in-service training for staff and inform others of new product 

  • Revises the wine list on a continual basis 

  • Makes pricing recommendations 

  • Depletes dead stock wines to keep inventories stable 

  • Communicates with the restaurant managers and Food and Beverage managers on a daily basis 

  • Creates wine programs and PR events to attract additional wine sales 

  • Performs server’s duties when scheduled 

  • Responds properly in any hotel emergency or safety situation 

  • Performs other tasks or projects as assigned by hotel management and staff 

  • Demonstrates a high degree of standards awareness 

  • Promotes teamwork and acts as role model 

  • Attends all scheduled training sessions 



  • Special Requirements 



  • Certificate/Diploma preferably specializing in hotel/restaurant management. 

  • Has 1 -2  years of relevant experience in 5 star hotels/resorts or reputable stand-alone restaurants 

  • Extensive knowledge of wines as well as menu items and their preparation  

  • Possesses management skills and upward mobility. 

  • Possesses business acumen, well developed guest PR skills and personal flair 

  • Be computer literate and fully conversant with food & beverage computer systems. 

  • Requires reading, writing and oral proficiency in English and French language. 



Fermé

Assistant Sommelier

Maurice

Temps plein, Indéfini

Date de début du contrat:Dès que possible

Date d'entrée en fonction (au plus tard):

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