Ce poste vient d'être pourvu, mais il y a plus de Sommellerie offres d'emploi
Four Seasons
Publiée
Fermé
Assistant Sommelier
À propos du poste
General
- Builds a motivated and skilled team, leads by example and instils a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programmes.
- Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees' continuous development and personal growth.
- Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departments.
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
- Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals.
- Prepares annual plans and forecasts, consistently monitors and manages budgetary goals.
- Maintains an organized administration of departmental and personnel records, including rostering and leave planning.
- Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook.
- Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited.
- Provides regular and fair performance feedback to employees, formally and informally as appropriate.
- Is seen as a hands-on leader, assists employees in crunch times.
- Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply.
- Promotes and ensures a safe working environment.
- Performs any cognate duties as and when assigned.
Departmental
- Greets the guests and inquires about their interest in wine with their meal
- Provides complete information regarding wines and their compatibility with menu items
- Assists servers with wine service
- Checks back with guests to assure their satisfaction
- Hosts and manages hotel wine reception
- Is a Wine consultant for Conference Services and Catering clients
- Keeps in contact with wine storeroom to ensure availability and correctness of products
- Meets with purveyors to stay informed of product availability, potential new products, discounts, etc.
- Conducts in-service training for staff and inform others of new product
- Revises the wine list on a continual basis
- Makes pricing recommendations
- Depletes dead stock wines to keep inventories stable
- Communicates with the restaurant managers and Food and Beverage managers on a daily basis
- Creates wine programs and PR events to attract additional wine sales
- Performs server’s duties when scheduled
- Responds properly in any hotel emergency or safety situation
- Performs other tasks or projects as assigned by hotel management and staff
- Demonstrates a high degree of standards awareness
- Promotes teamwork and acts as role model
- Attends all scheduled training sessions
- Special Requirements
- Certificate/Diploma preferably specializing in hotel/restaurant management.
- Has 1 -2 years of relevant experience in 5 star hotels/resorts or reputable stand-alone restaurants
- Extensive knowledge of wines as well as menu items and their preparation
- Possesses management skills and upward mobility.
- Possesses business acumen, well developed guest PR skills and personal flair
- Be computer literate and fully conversant with food & beverage computer systems.
- Requires reading, writing and oral proficiency in English and French language.
- Département: Sommellerie
