Grand Hyatt Shanghai
Publiée
Outlet Manager-Fine Dinning
À propos du poste
-Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
-Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
-Establishes a rapport with guests maintaining good customer relationships.
-Maintains positive guest and colleague interactions with good working relationships.
-Prepares with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan.
-Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
-Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
- At least 5 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition,can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English
- Département: Restauration service
Outlet Manager-Fine Dinning
Temps plein, Indéfini
Date de début du contrat:
Date d'entrée en fonction (au plus tard):