Guest Service Coordinator- Hilton Cleveland Downtown
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Guest Service Coordinator- Hilton Cleveland Downtown

Hilton

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Guest Service Coordinator- Hilton Cleveland Downtown

À propos du poste

Hilton Cleveland Downtown is looking for a dedicated Guest Services Coordinator to join their hardworking Front Office team!

We're in the heart of Downtown Cleveland, with the Rocket Mortgage Field House, Playhouse Square, and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool, fitness center, and a top-floor bar with views of Lake Erie.

Our hotel consists of 600 guest rooms and 18 meeting rooms with over 40,000 sq ft of meeting space. We also have an onsite bar, restaurant, fitness center, and indoor pool! 

Apply in minutes, right from your phone! (A Hilton Recruiter Will Reach Out To You!)

What are you waiting for? Apply now to join one of Fortune's Top 3 Best Companies to Work For! Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing company!

What will I be doing?

  • Coordinating the activities of the Guest Services department to provide quality service in accordance with Company standards
  • Directing Team Members, maintains records and logs, coordinates groups and participates in providing service
  • Providing communication to internal and external guests


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Guest Service Coordinator- Hilton Cleveland Downtown

Cleveland, OH, États-Unis

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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