Senior Sales Manager/Sales Manager
Ce poste n'est plus disponible, mais il y a plus de Marketing offres d'emploi
Senior Sales Manager/Sales Manager

Hilton

Publiée

Fermé

Senior Sales Manager/Sales Manager

À propos du poste

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate accounts as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. 

 

What will I be doing?  

As Sales Manager (Corporate), you are responsible for working closely with the Assistant Director of Sales/Director of Sales to drive business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide total account management to assigned corporate portfolio to maintain and develop existing and new business opportunities for the hotel, thereby increasing market share of existing accounts to achieve hotel budget and Sales Incentive Plan
  • Maintains a high level of exposure for the hotel through direct sales calls, telesales calls and written communication to existing and prospective accounts to solicit business, engage sales activities, and provide sales proposals and other external sales presentations
  • Conduct Conrad Journey (site inspections) and host as entertainment for potential clients where relevant and appropriate
  • Answer client queries in a prompt and professional manner
  • To establish and engage working relationship with Hilton Worldwide Sales offices
  • To identify new corporate clients from Hotelligence to maximize sales potential
  • To maintain proper Hilton data entry standards for Account Management database using Delphi.fdc system
  • To ensure proper rate loading entry standards in OnQPM
  • Provide weekly submission of sales call plan and sales call activity report via Delphi.fdc
  • Maintain a comprehensive and updated Account Development Plan based on portfolio assigned.
  • Timely submission of proposals, corporate rate agreement and RFPs
  • To keep up to date with market trends, market conditions and competitor developments and customer performance
  • Address and resolves any issues or complaints from clients
  • Attend hotel / departmental meetings and other scheduled meetings or hotel events to support business operations, such as daily morning briefings, Business Development meetings, lateral service, etc
  • Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
  • Submit sales activities to ADOS/DOS on a weekly basis, achieving the minimum number of activities per week
  • Ensure that sales call plans are submitted on weekly basis the week prior to ADOS/DOS
  • Work with Assistant Director of Sales / Director of Sales to design and implement strategic business plans; identify emerging markets and market shifts.
  • Support Assistant Director of Sales / Director of Sales in coaching and performance monitoring of Sales Manager / Sales Executive / Sales Coordinator
  • Cooperate with other departments in the hotel to create an exceptional Guest experience
  • Any additional tasks assigned by the Director of Sales or Commercial Director

A Sales Manager (Corporate) serving Hilton Worldwide is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Experience in a sales role with a proven track record to close a sale
  • Knowledge of local market & hospitality
  • Passion for sales and for achieving targets and objectives

 

 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Fermé

Senior Sales Manager/Sales Manager

Singapour

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

Vous souhaitez découvrir quelque chose de différent ? Voir des emplois similaires