International Operations Internship - Naples

THE ROLE
We are looking for university students who are seeking genuine work experience, vocational placement or an internship located in our Depot in Naples.

As an Indie Campers International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

THE INDIE COMMITMENT!
- All internships are paid, the amount being dependent on location, country, and region (accommodation not included).
- Being part of a young, fast-growing and innovative company where you make a difference.
- Continuous training and coaching to develop relevant skills to your growth: namely guest relations, customer service, problem-solving, communication, team spirit, organization, time management, work under pressure, fleet, supplies, and logistics handling.
- International career development opportunities in Field Operations around the US and Europe, or possible transitioning to an HQ role in Lisbon or Los Angeles, after the internship.

WHO ARE WE LOOKING FOR?
- You are a student in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship (mandatory to be enrolled in a university);
- You are fluent in English, have a work permit and a valid driver's licence (mandatory);
- You are available for a full-time internship: 40h per week with working hours from 9h to 18h;
- You like international environments and meeting new cultures;
- You have a natural talent for connecting with people and have a strong customer service orientation;
- You are a problem solver who thrives on creating solutions and is not afraid to get their hands dirty.

WHAT WILL YOU WORK ON?
- Client relationship management: Greet our customers, handle incoming reservations, register guests, process payments, explain the vehicle & functionalities, as well as terms & conditions, taking care of campervan check-ins and check-outs.
- Quality Control: Maintain our campervans in top condition, verify and prepare them, identify possible maintenance or repairing needs.
- Operations handling: Align the reservations with the available campervans, coordinate vehicle return from vendors or additional parkings.
- Stock management: Monitor stock, register consumption and identify needs.

Valid driver's license for both manual and automatic cars.
University agreement.