Director of Sales - Corporate
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Director of Sales - Corporate

À propos du poste

Director of Sales
Lead, direct and motivate the Sales team. Ensure the yearly sales budget is achieved and surpassed. Responsibility for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activities of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives. Be guiding, team oriented, democratic and empowering.
Key Responsibilities:
  • Assist the Director of Sales & Marketing / Director of Sales during preparation of the yearly revenue & expense budget.
  • In consultation with the Director of Sales & Marketing, establish and direct the organization’s financial, administrative activities and operational procedures to ensure the yearly revenue and expense budgets are achieved.
  • Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules, sales call reports, monthly reports of the sales team to Director of Sales & Marketing.
  • Ensure all Sales personnel have sales targets, personal sales plans and a personal incentive.
  • Formulate strategies in order to run an effective Sales team.
  • Follow up on weekly sales reports from all professional sales team members for presentation to the Director of Sales & Marketing.
  • Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely fashion.
  • Work closely with all professional sales team members in the preparation of personal sales goals on a monthly, quarterly and annual basis and complete a report and analysis at the end of each month.
  • Understand, follow and communicate the company sales vision.
  • Promote the action of cross selling of other Kempinski Hotels with all sales colleagues.
  • Responsible for ensuring all enquires are responded to within 24 hours.
  • Responsible for organising team building activities.
  • Responsible for building and maintaining good relations with all Kempinski Sales Offices. 
  • Responsible for greeting all site inspections at the Hotel.
  • Responsible for the conversion ratio of the Group Department.
  • Be aware of all market trends and check with Director of Sales & Marketing / Director of Sales for urgent action.
  • Carry out duties, projects and other assignments as required by the Director of Sales & Marketing / Director of Sales.
  • Be aware of all fire, health, safety, emergency and security procedures in the hotel.
  • Attend the international fairs, road shows maintain and build strong relations during these events.
  • Use empowerment and give the team the chance to take initiative at all times.
  • Provide guidance to team members at all times.
  • Develop organizational commitment: Take care of the team’s morale, motivation, loyalty and motivation.
  • Build trust and team work.
  • Identify new trends, recruit and develop new talents together with the Director of Sales & Marketing / Director of Sales.
  • Set priorities, develop managerial work strategies (e.g.: use of delegation), establish necessary methods to track and monitor to ensure effectiveness.
  • Set performance standards, linking budget to performance, reporting results and holding the sales team accountable for results.
  • Be a role model for all team members in terms of work & life balance, time management, dedication to guest engagement, dedication to quality work.
  • Analyse performance of the sales team, address strengths and improvement areas in order to improve effectiveness.
  • Train, develop and coach team.
  • Follow up on achievements of the team and properly recognize the success of team members.
  • Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the company. 
  • Provide leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals.
  • Develop and / or maintain and improve business relations with all customers of the company. 
  • Attend weekly Yield Meetings.
  • Attend weekly Sales & Marketing Meetings.
  • Responsible for reading the weekly sales call reports and give necessary guidance if  / when needed.
  • Conduct sales calls with the Sales team.
  • During the Director of Sales & Marketing’s absence attend weekly promotions meeting.
  • Responsible for ensuring all monthly reports are sent to the relevant people.

À propos de vous

  • Langue requise: Anglais.


A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski’s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.

Ranked regularly as one of the most visited cities in the world with over 15 million visitors, Dubai is a cultural melting pot of tourists, locals and expats. Be at the heart of this bustling and innovative city as you join the Kempinski Hotel Mall of the Emirates team. Connected to the award-winning Mall of the Emirates, and offering a unique marriage of desert local and view of snow-filled slopes, the hotel is a destination celebrating the true essence of Emirati and European luxury hospitality.

Benefit from over 13 years of experience and working in one of the most iconic hotels in Dubai. With a dynamic team consisting of 350 employees from over 48 different countries, be part of a culture incepted for career development and growth. Venture around the world taking advantage of the exclusive employee rates at Kempinski Hotels & Resorts.

Craft your career, your way at Kempinski Hotel Mall of the Emirates.

Voir le profil

Director of Sales - Corporate

Dubai, Émirats Arabes Unis

Temps plein, Indéfini

Date de début du contrat:Dès que possible

Date d'entrée en fonction (au plus tard):

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