Assistant Food & Beverage Manager – (in English)
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Assistant Food & Beverage Manager – (in English)

Kempinski

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Assistant Food & Beverage Manager – (in English)

À propos du poste



SCOPE

To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand.

OVERALL OBJECTIVES

The job of Assistant Food & Beverage Manager is executed satisfactorily when:

  • All rules & regulations are strictly established and adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
  • The sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.
  • All costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.
  • The department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.
  • Innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.


At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities. 

The Assistant Food & Beverage Manager is responsible of the following Talent Development tasks for their department:

  • Support and implement new Talent Development initiatives.
  • Identify internal and external talents* that match Kempinski’s DNA values.
  • Support in growing talent in order to present candidates in quarterly Talent Transfer Calls. 
  • Take the time to meet all new Food & Beverage employees. 
  • Support Food & Beverage Head of Department in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance.


MAIN RESPONSIBILITIES

  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • Provide a professional and courteous service at all times and ensure that all employees follow the example.
  • Be knowledgeable of all services and products offered by the hotel.
  • Have a thorough knowledge and understanding of all food and beverage products and services.
  • Oversee the operations of the outlets appointed by the Food & Beverage Head of Department.
  • Assist in preparing/consolidating the yearly budget for the department.
  • Assist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.
  • Manage the consolidated inventory of Food & Beverage department’s OS&E together with the Stewarding department.
  • Attend and actively contribute to all relevant staff meetings and hotel trainings.
  • Conduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.
  • Attend or conduct (in the absence of the Food & Beverage Head of Department) daily or weekly Food & Beverage meetings.
  • Review and update all departmental operations manuals annually.
  • Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
  • Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.
  • Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
  • Assist handling guest complaints. 
  • Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).
  • Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
  • Follow the local and global food & beverage trends.
  • Ensure that all managers plan and implement effective training programs in the appointed outlets.
  • Be actively involved in the operations of the appointed outlets to ensure regular guest contact.
  • Respond to any changes within the Food & Beverage department as dictated by the hotel management.
  • Act as the secondary point of contact to the Corporate Food & Beverage Team.
  • Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.
  • Attend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Food & Beverage Head of Department.


Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

  • Turkish nationality
  • BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.
  • Minimum two 2 years in F&B management role, preferably including experience in a successful stand alone food & beverage operation.
  • Ability to work and communicate in a multinational environment:
  • Local language – excellent oral and written skills
  • English – excellent oral and written skills
  • Additional language - beneficial
  • Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  • Excellent written and verbal communication skills.
  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  • Ability to identify and delegate tasks effectively.
  • Excellent organisational and time management skills.
  • Applies a professional, confidential and ethical approach at all times.
  • Works in a safe, prudent and organized manner.
  • Computer literacy adapted to the field of Food & Beverage, ability to operate computer and office equipment, proficiency in Excel and Word.
  • To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
  • Passionate for Food & Beverage
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Business acumen
  • Sense of responsibility
  • Leader
  • Team player
  • Analytical thinker
  • Flexible and reliable
  • Tolerant and open minded
  • Works well under pressure


Organization: Kempinski Hotels

Location: Çırağan Palace Kempinski Istanbul

Job Type: Regular

Job Level: Manager/Senior Specialist

Schedule: Full-time

Job Posting: Aug 24, 2022

Unposting Date: N/A

Job Number: 220000SB

Fermé

Assistant Food & Beverage Manager – (in English)

Malta, NY, United States

Temps plein, Indéfini

Date de début du contrat:Dès que possible

Date d'entrée en fonction (au plus tard):

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