Intern Guest Experience and Innovation

JOB SUMMARY

The 6-12 months structured program contains assignments that will provide learning objectives that give students the opportunity to gain experience in the hotel industry, specifically the Rooms Discipline area. The internship exposed a student in gaining a comprehensive overview of Rooms Operations in an above property environment.


EXPECTED CONTRIBUTION

Create Continent Standards deck on Rooms Discipline related subject matters
Conducts online research on latest Rooms Discipline related trends
Create consistent experiences for our guests by gathering operational insights from hotels and identifying gaps in execution
Bring important Rooms Operations programs to life by creating materials that highlight the Value Proposition of each program to both Senior Leadership and Hotel Associates.
Contribute input and insights on Rooms related projects targeting to elevate the consumer experience
Develops standard templates design that can be implemented into Rooms discipline projects
Liaises with properties on the collection of information, to ensure positive and timely outcome of projects
Support the team on the day to day business requirements

CANDIDATE PROFILE

Possess a flair and sense for styling (design, color scheme combination) and attention to design details
Project-oriented and attention to details mindset
Language - Strong command of written and spoken English
Computer skills – Well versed in Microsoft Office, specifically PowerPoint, and web browsing tools
Possess skills to read and analyze basic Financial information
Team player – Works well as an individual and with co-workers
A high degree of self-confidence, tact and resourcefulness in obtaining, presenting and interpreting information
Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment

OTHER DUTIES

Ensure high standard of personal presentation and grooming
Maintain a professional relationship with colleagues, Business Partners and other organizations
Attends training sessions and meeting when required
Able to travel and attend business if required
Carries out any other reasonable duties and responsibilities as assigned

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.