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Marriott International - Germany




À propos du poste


The Receptionist acts as a first point of contact for all internal and external customers and visitors to the office either in person or via telephone. The Receptionist will report to Human Resources Manager.


The Receptionist provides support / is responsible for

Location requirements: The Receptionist to be located at the Europe Office Eschborn.
Language Requirements: High proficiency (speaking, reading and writing) in English is required.
Travel Requirements: There is no regular business travel required.



Provide a helpful, informative and welcoming service to all of our visitors and staff alike
Meet and greet all visitors in a polite and courteous manner, within published guidelines
Control the two office floors regarding tidiness and potential issues (such as open windows)
Control of health and safety measures for example looking over the disinfection areas
Book Taxi’s for associates and visitors.
Ensure reception area is kept neat and tidy at all times
Operate the telephone software / switchboard effectively and efficiently within published guidelines answering all of the switchboard calls and redirect them to the relevant person/department.
Report telephone faults immediately
Frank and administrate all outgoing mail as well as arrangement of outgoing couriers on request
Receive and distribute daily office mail
Sale stamps to associates
Distribute internal mail and incoming faxes and sign for recorded delivery items as necessary
Issue car parking permits as per internal standards and maintain records
Issue key cards and hard keys as per internal standards and maintain records
Manage Petty Cash, check on returns and manage the float money at reception as well as the stamp money.
Organize office-wide lunches and collaborate on office events
Create Pos, gain approval for and order of all office supplies (food as well as non-food items)
Support preparation and implementation of TakeCare and and Spirit to Serve Initiatives and Certificates
Responsible for the first aid book and the logging of any accidents (with information to HR (Director)
Participate in the local first aid helper group (certification can be earned during employment)

Facility Management

Ensure that meeting rooms are ready for use in the mornings according to room reservations made
Liaise with the Facility Manager regarding all matters surrounding Facility Management
Daily cleaning of coffee machine in the evenings and re-fill of tea, coffee and napkins in the cafeteria
Ensure that all First Aid boxes are up to date and order additional supplies as appropriate

Performs other related tasks as assigned by management.
Complies with Marriott Hotel Holding GmbH and Marriott International Hotels Limited Regional Office policies and procedures


Previous administrative experience preferred.
Previous experience in roles with organizational responsibilities desirable.
Previous reception administration and some customer service experience preferable.

Strong communication skills (verbal, listening, writing) in German and English
Strong customer service skills
Previous user of Outlook, Word, Excel or similar business applications.
Accurate spelling and grammatical skills essential. Good literacy necessary.
Highly organized and efficient approach required; strong attention to detail
Ability to manage varying needs and able to prioritize tasks to ensure best business results
Ability to communicate effectively to all levels of associate within the business to ensure compliance with the car policy and statutory requirements
Self-motivated and able to work without close supervision.
Education and Professional Certification:

High School completion or equivalent required; preferably with some relevant administrative experience, (e.g. apprenticeship or/ business studies qualification).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

À propos de vous

  • Langues requises: Allemand et Anglais.



As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.


Although the pandemic challenged Marriott International over the last year, putting people first remains our top priority. We invite you to learn more about the measures we’ve taken to prioritize the safety and wellbeing of our associates. It’s because of them we’ve proven to be a resilient force with a rich 94-year history.

Our founders, J.W. and Alice Marriott, started with a small idea: a root beer stand. From there, it grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours. A great career is about seizing new opportunities, building meaningful relationships and being a force of good in the world.


What does living fully mean to you? Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it.

Voir le profil


Eschborn, Allemagne

Temps plein, Indéfini

Date de début du contrat:Dès que possible

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