Restaurant Manager
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Restaurant Manager

MSC Cruises

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Restaurant Manager

À propos du poste

JOB PURPOSE

In line with MSC Cruises policies and procedures and under the supervision of the Dining Operations Manager, the Restaurant Manager supervises all dining service team members and in order to provide excellent service to guests.

KEY ACCOUNTABILITIES

• Assists the Dining Operations Manager, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service;

• Inspects that all restaurant service stations are clean and the mise en place is correct before and after every service;

• Controls the daily work of dining service crew in the assigned restaurant;

• Motivates the dining service staff to improve food & beverage revenues;

• Handles and resolves guest complaints regarding dining quality and service;

• Supports the Dining Operations Manager in their cost control responsibility through close monitoring of the inventory.

QUALIFICATIONS

• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);

• Education within hotel/catering industry or equivalent experience in 4/5 star restaurant, hotel or resort;

• Computer literacy;

• Good management and organisation skills;

• Sales orientated; 

• Interpersonal and communication skills;

• Passion about hospitality and customer service driven;

• Cruise industry experience is an advantage;

• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);

• A recognised medical certification is required before starting to work on board.

VISA REQUIREMENTS

• Possess a valid passport and when possible a seaman book copy.

À propos de vous

See description
  • Langue requise: Anglais.

L'entreprise

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities
With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

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Restaurant Manager

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