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Senior Butler – Guest Services (Part Time)

Park Hyatt Sydney

Publiée

Senior Butler – Guest Services (Part Time)

Description du poste


  • Ensures the delivery of the
    Park Hyatt promise and provides a professional and courteous service to hotel
    guests at all times.
  • To be knowledgeable of all
    Park Hyatt Sydney facilities, including the event spaces, spa, restaurant,
    bar and in-room dining menus in order to confidently recommend to guests.
  • To make contact with hotel
    guests during their stay and offer to organise a wide range of services
    and arrangements by professionally and efficiently handling their
    requests.
  • To be the main point of contact for VIP guests throughout their stay for all requests.
  • To prepare and manage daily VIP
    amenities and for special request guest rooms.
  • To offer a personalised and
    pre-emptive service, that is tailored to suit the individual preferences
    of each guest.
  • Required to be proficient in
    the working and knowledge and demonstrate the duties and tasks of the
    concierge and in-room dining roles and to be adaptable to for fill the
    specifications of these positions when required or delegated by
    management.



  • Well developed computer
    knowledge, particularly in the use of MS Office, Outlook
  • Strong time management
  • Extremely organised with a
    strong commitment to maintaining a controlled working environment
  • Current NSW RSA Certificate
  • At least 1 year experience
    in a Food and Beverage outlet
  • Extensive knowledge of
    Sydney and surrounds (including restaurant, bars, services etc)
  • Preferable knowledge of
    Travel/Hotel Industry
  • Permanent residency or
    unlimited working rights in Australia

Pré-requis

See description

Détails

Contrat
Temps plein
Localisation
Sydney Nord, Australie
Département
Restauration service
Début
Dès que possible
Durée du contrat
Indéfini

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