Senior Cargo Operations Agent
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Senior Cargo Operations Agent

Qatar Airways

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Senior Cargo Operations Agent

À propos du poste



About the role:

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.  At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways, Cargo Operations team as a Senior Cargo Operations Agent in our office in London Heathrow.

Join the #MovedByPeople family and leave a mark as part of Cargo Operations . We care, we lead and we have fun managing small to large-scale business transformation projects to offer simple service to our customers while connecting global communities.

The role will involve providing Cargo Operations and Customer Service Functions including interaction with Customers and GHA for both Import and Export Cargo. The role will also secure proper Operational and Customer Service support to enable station to meet the Cargo Target as well as ensuring full compliance at all times with all Safety and Security Regulations and Procedures as per Host State and Company Requirements. Identify needs and improve Cargo Service and operational performance for station.

Some of the tasks include:

  • Support the immediate supervisor in developing operational plan and to provide quality customer service and surpass revenue targets.
  • Liaise with Local Ground Handling Agents and with Head Office Cargo Department to ensure/enhance a high-quality service provided by QR both import and export.
  • Flight planning with maximum utilization of the Flight Capacity, Control and Operation Export & Import. Maintain a close coordination between QR Space Control and Customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on aircraft.
  • Coordinate with Customers/Cargo Claims representatives at Head Office, handling of discrepancies at stations and in all Administrative Issues related to stations.
  • Disseminate all Cargo related information for updating customers regarding Customs, Governmental and Health Authorities’ Rules and to HO to comply with regulations and to avoid penalties, destruction, etc.
  • Ensure that notifications are sent officially on Cargo Arrival Information, to Freight Forwarders/Agents/Direct Customers to ensure the Cargo does not stay under Airlines Custody for long period, avoid damages and for space availability at the warehouse.


Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.  Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you

 

The successful candidate will have the following qualifications and skills:

  • Relevant College or University qualifications with a minimum of 3 years’ experience on the job.
  • Understanding of Air Cargo Operations and Cargo Reservations.
  • Knowledge in Cargo Sales will be an added advantage.
  • Knowledge of IATA/TACT and Dangerous Goods Regulations.
  • Computer Literate and command of English language.


About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

Fermé

Senior Cargo Operations Agent

Longford, Royaume-Uni

Temps plein, Indéfini

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