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Sales and Operations Manager - IWC, Sydney



Sales and Operations Manager - IWC, Sydney

Description du poste

Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

Due to international border closures, we are only able to consider applicants who are physically located in Australia and hold work rights.


Reporting to the IWC AU/NZ Brand Manager, the Sales and Operations manager is

  • Responsible to develop and improve the overall sales performance of the wholesale network in the region
  • Responsible to manage the Sales and Operations Exec and have full control/visibility of the administrative side of the business (invoicing, stock management, system maintenance)



  • Coordinate (together with the Brand Manager) the yearly planning process with each account: business development plan, validation of objectives (sales, visibility, etc.)
  • Ensure optimal product supply for each POS:
    • Validate/agree and implement model stocks (regular review)
    • take corrective measures (if needed) to ensure inventory & stock rotation targets
  • Provide regular reviews of sales development/meeting of objectives to retailers
  • Propose/implement action plans and follow up on implemented actions and achievement
  • Negotiate top display locations and the best visibility in all POS
  • Provide best in class service level and keep a strong relationship with retailers and all POS teams

Operations and Admin

Ensure together/supervising the Sales and Operations Executive

  • Full support of the day-to-day product enquiries - price, availability & delivery
  • Process of sales and purchase invoices in SAP and other relevant systems
  • Monitoring of shipments to ensure timely delivery to customers
  • Maintain & track overall stock movements
  • Liaise with regional Singapore operations team about market needs/stock status
  • Ensure pro-active, accurate weekly feedback on monthly target achievement/estimate
  • Proactively manage short, mid and long term turnover projection
  • Actively monitor discontinued stocks and develop/implement strategies to reduce exposure
  • Follow up on payments and client’s credit history
  • Manage and deliver periodic trainings to sales associates on brand, history and products
  • Provide support to Brand Manager and Marketing and Communications Manager (i.e. preparation of Business Plan)


  • Ensure all reports (i.e. weekly, monthly) are prepared, coordinated and submitted on time
  • Maintain constantly updated reports on the business (turnover, sell-in, sell-out, back- orders, stock, …)
  • Preparation of ad hoc reports and analysis
  • Develop visit report template, filled in and shared systematically before and after each retailer meeting/POS visit


  • Manage specific projects end-to-end, as and when required by the brand (i.e. improvement of reporting templates)
  • Provide systematic competitor and price positioning reviews


  • Geographical area: Australia and New Zealand
  • Number of point of sales: approx. 20 POS (2 external Boutiques)
  • Headcounts supervised: 1


  • Bachelor/Master Degree or equivalent
  • Preferably experience in sales and/or operations and customer management
  • Strong analytical and IT skills (e.g. Excel, SAP)
  • High flexibility, independent and precise working style, hard worker. Good organisation skills

Salary: $90K + Super


Temps plein
Nouvelle-Galles du Sud, Australie
Dès que possible
Durée du contrat