Grow with us...
We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and refresh your leadership skills in our Guest Services department.
The new 1 Hotel, Mayfair, has an opportunity for a service-minded Guest Relations Manager to lead and inspire our great-natured service team. Our Guest Relations Manager will train, supervise and mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.Our Ideal Candidate:
- Passionate about hotel operations and guest service with a minimum of 3 years of similar work experience.
- Advanced knowledgeable of hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation.