Description du poste
The Assistant Director of F&B is to assist the EAM of F&B in the overall administration and operation of the F&B Division in sections appointed, to maximize profits, enforce quality standards, maintenance of high staff performance, and ensure customer satisfaction.
As an Assistant Director F&B, we rely on you to
Ensure the highest quality of food and beverage standards for products and services are maintained.
Ensuring smooth operations of all F&B outlets.
Ensuring all Guest Complaints are handled on top priority and root cause analyses done.
Execute the delivery of all Food & Beverage promotions and new menus.
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
Monitor control of food, beverage, labor and operating expenses throughout the F&B division
Provides supervision, coaching, and training to all F&B colleagues based on the company culture & standards/ requirements & guest engagement
Strong Knowledge of P&L Report, F&B Budget Report, and Cost Control.
Strictly enforces Shangri-La’s Food Safety Management System / HACCP guidelines throughout the F&B Division
Assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc
University/College degree in a related discipline preferred
Must have experience in luxury concepts
Exceptional communication skills in English (both written and spoken)
Ability work seamless in computers for Budgeting and Analysing
Shangri-La Barr Al Jissah, Muscat
The deep turquoise blue water of the Sea of Oman is hypnotic, contrasting vividly with the majestic mountains that rise behind the resort. This is the fascination of Oman.
The experience is elevated at Shangri-La Barr Al Jissah Resort & Spa, Sultanate of Oman. Two hotels await your arrival. Approaching Al Waha, your excitement heightens as a man-made tunnel through the mountain leads you to a sanctuary facing the Gulf of Oman. As a family-focused hotel, Al Waha lives up to its name, with several swimming pools merging to form a serene oasis. Date palms and traditional Dhofari architecture remind you that you are in Arabia.
Lunchtime closes in as you head for the resort's focal point, Al Bandar Hotel. Like its name suggests, this hotel is akin to a town with a mélange of restaurants. After you savour the exquisite Arabian flavours of tender roasted meats at Al Tanoor restaurant, you decide to take home a piece of Oman with the intricately-designed crafts, jewellery and artwork from the gift shop and art gallery.
It's hard to pull yourself away from it all, but Shangri-La Barr Al Jissah Resort & Spa is just 20 minutes away from Muscat. You leave knowing that you can always return to Shangri-La within the Sultanate of Oman, for a fun-filled vacation in a relaxed and casual setting.