Guest Relations Officer
À propos du poste
First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities.
- Département: Responsable Hébergement
À propos de vous
Diploma or degree in vocational hospitality or Room Division
2 to 5 years' experience, depending on education and career background
Competent user of desktop applications and hotel applications
Languages: fluent in English and a 2nd language would be a plus
- Langue requise: Anglais. Arabe, Français, Italien, Russe et Espagnol sont un plus
L'entreprise
With its enviable location, the hotel is conveniently connected to the Dubai Mall via an air-conditioned skywalk, just one metro stop away from Dubai International Financial Center and three stops from the Dubai World Trade Center.
Its 31 floors of artfully designed rooms and suites, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline.
Sofitel Dubai Downtown sets a new standard for urban sophistication and refined luxury with a Magnifique commitment to service and French elegance.
As Dubai continues to add new towers to its roster of impressive architecture, a new mixed use complex is being built adjacent to our hotel. Hence, our guests might experience disruption to their Burj Khalifa view from some of our rooms and suites.
Guest Relations Officer
Temps plein, Indéfini
Date de début du contrat:
