Sales Coordinator (long stays)
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Sales Coordinator (long stays)

The Ascott Limited UK

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Sales Coordinator (long stays)

À propos du poste

The Ascott Limited is the largest international serviced residence owner and operator in the world based in Singapore. Part of the European portfolio, the United Kingdom, operate 5 Citadines Apart’hotel, 1 Quest Apartment Hotel properties and a four-star deluxe Hotel. Our Sales Administration team are responsible for supporting our UK based sales team to increase bookings and revenue across all our properties.

If you are a highly efficient multi-tasking individual with strong professional acumen and attitude then this Sales Coordinator, Long Stay role is for you, part of the Sales Administration team base at our London Corporate Office (Barbican).

Being a Sales Coordinator, Long Stay entails:

  • Prompt and accurate turnaround of long stay booking enquiries (both written and verbal) within a set time-frame
  • Being professionally curtious and striving for customer excellence in every aspect of your role throughout the day.
  • Demonstrating comprehensive knowledge of our products/properties (hotels, facilities, and the local area) while constantly seeking the opportunity to upsell
  • Ensuring full and complete records in the corresponding systems (Sales Force, RMS, Opera)
  • Following up on booking requests, no shows and cancellations in accordance with the Company’s terms of business
  • Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
  • Supports the Sales team through targeted avenues to attract potential new clients
  • Any other administrative support to the Sales team working towards the business’ revenue objectives

 To be successful as a Sales Coordinator, Long Stay ideally you must have:

  • Fluent English, verbal and written skills (Bilingual is an advantage)
  • Experience with Opera/RMS (our Property Management Systems) is desirable
  • Previous experience in the customer service sector
  • Proficient level of IT systems experience
  • A good understanding of versatility and the ability to apply this competence on the job role (Potential cross-training in other Sales Administrative functions)

 In return, we will provide you with:

  • A competitive Salary and genuine career opportunities within our business
  • Valuable training sessions on our Systems, along numerous other training, learning and development opportunities
  • (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging
  • A PERKBOX subscription with benefits, discounts and savings available from your first day

About Us

The Ascott Limited is one of the largest international lodging owner-operators based in Singapore. Our portfolio of brands operate as Ascott, Citadines, Somerset, Quest, The Crest Collection, lyf, HARRIS, FOX HARRIS, YELLO, POP!, Préférence and HARRIS Vertu, which are represented in key cities of Americas, Asia Pacific, Europe, the Middle East and Africa.

With our vast growth and ambitious plan to reach 160,000 residences in our portfolio by 2023, we are always looking for committed individuals.

Employment Entity: Ascott Hospitality Management (UK) Limited.

Required skills: Fluent in English, Customer Service, Reservations

À propos de vous

  • Langue requise: Anglais.

L'entreprise

The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties.

With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Voir le profil
Fermé

Sales Coordinator (long stays)

Barbican, London, Royaume-Uni

Temps plein, Indéfini

Date de début du contrat:

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