BELLMAN jobs in 5* luxury hotel in Dubai - online interviews happening now
The Lana Dubai NEW OPENING - recruitment in Europe
England, Royaume-Uni
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GUEST RELATIONS AGENT jobs in 5* luxury hotel in Dubai - interviews happening now
À propos du poste
Attend this Exclusive Recruitment Day for the Opening of Our 5-star Hotel in Dubai!
Dubai offers a unique blend of extravagant luxury, unparalleled career growth, and a vibrant cosmopolitan lifestyle, making it the ultimate destination for those seeking to excel in the world of high-end hospitality.
Unleash your potential and be a part of something extraordinary. We’re seeking young talent like you to join our outstanding team in Dubai!
Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Milan.
Date: September 14th
Location: Milan, Italy (exact location will be revealed to selected candidates only)
WHAT YOU’LL DO
You’ll love what you do and take pride in delighting our guests:
• You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals.
• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
• You will preserve the legendary status of our hotels. Seeking content and sharing stories to create legendary moments. Looking for opportunities to create special experiences across the guest journey.
• You will own story telling and communicate legendary stories to key stakeholders within the property, DC and across hotels.
• You will maintain a long term and detailed view of our guests to enable us to truly know and understand them. Provides key stakeholders clues to create real connections. Turns insights into experiences.
• Support the creative planner in setting up plans and to manage in house market mix by creating proper concepts and experiences.
• You will own amenities & gifts inventory and take actions to recognize the guest via any channel (i.e. social media).
• You will act as host/hostess, providing a warm welcome and directions to our guests.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Relations Agent you’ll have the opportunity to bring these to life
and continue to create our legacy.
The items shared are the essence of a day in the life of a Guest Relations Agent but we’ll make sure you are provided with specifics on how we care for our hotel.
Dubai offers a unique blend of extravagant luxury, unparalleled career growth, and a vibrant cosmopolitan lifestyle, making it the ultimate destination for those seeking to excel in the world of high-end hospitality.
Unleash your potential and be a part of something extraordinary. We’re seeking young talent like you to join our outstanding team in Dubai!
Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Milan.
Date: September 14th
Location: Milan, Italy (exact location will be revealed to selected candidates only)
WHAT YOU’LL DO
You’ll love what you do and take pride in delighting our guests:
• You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals.
• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
• You will preserve the legendary status of our hotels. Seeking content and sharing stories to create legendary moments. Looking for opportunities to create special experiences across the guest journey.
• You will own story telling and communicate legendary stories to key stakeholders within the property, DC and across hotels.
• You will maintain a long term and detailed view of our guests to enable us to truly know and understand them. Provides key stakeholders clues to create real connections. Turns insights into experiences.
• Support the creative planner in setting up plans and to manage in house market mix by creating proper concepts and experiences.
• You will own amenities & gifts inventory and take actions to recognize the guest via any channel (i.e. social media).
• You will act as host/hostess, providing a warm welcome and directions to our guests.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Relations Agent you’ll have the opportunity to bring these to life
and continue to create our legacy.
The items shared are the essence of a day in the life of a Guest Relations Agent but we’ll make sure you are provided with specifics on how we care for our hotel.
- Nombre de postes: 5
- Shared Company Accommodation
- WHAT YOU’LL GET - As a Guest Relations Agent at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive: • Competitive Salary Package • World-class Development Opportunities • Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel! • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels • Meals on Duty • Private Medical Insurance • Life Insurance • Flight Allowance every 24 months • Shared Company Accommodation • Company provided transportation to and from work • Uniform provided by the Company with complimentary laundry • Service Charge
- Département: Relations client
À propos de vous
WHAT YOU’LL BRING
• You’ll bring your unique personality, creativity and passion to the role and the team.
• Customer service drive with outstanding communication and active listening skills. Excellent problem-solving and multitasking skills. Relationship driven. Excellent knowledge of the use of technology.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will have a relevant professional qualifications or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels for at least 2-3 years. Proven previous experience in a similar or in a relevant role in customer service is an advantage.
• You’ll bring your unique personality, creativity and passion to the role and the team.
• Customer service drive with outstanding communication and active listening skills. Excellent problem-solving and multitasking skills. Relationship driven. Excellent knowledge of the use of technology.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will have a relevant professional qualifications or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels for at least 2-3 years. Proven previous experience in a similar or in a relevant role in customer service is an advantage.
- Langue requise: Anglais.
L'entreprise
The Lana is the newest 5* hotel from one of the most respected names in luxury hospitality, the Dorchester Collection. This breathtaking, meticulously designed 225-room property will open its doors in February 2024, adding its mark to the striking Dubai skyline.
Dubai is the perfect place to advance your career in the luxury hospitality industry. Immerse yourself in a multicultural environment, catering to discerning guests from around the globe, and experience the peak of service, surrounded by iconic landmarks, extravagant amenities, and an exciting cosmopolitan lifestyle. Plus, you’ll enjoy a tax-free income, world-class training, and endless opportunities to elevate your skills in one of the most luxurious cities on Earth.
Taking a role with The Lana in Dubai will give you the unique opportunity to work in a brand new luxury hotel as it’s opening. You’ll be part of the first team to master the layout and present this beautiful property to guests.
In addition to the once-in-a-lifetime experience of being part of the opening team, taking a job with The Lana allows you to enjoy the following benefits:
- Competitive Salary Package
- World-class Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance
- Life Insurance
- Annual Flight Allowance
- Company Accommodation
- Company provided transportation to and from work
- Uniform provided by the company with complimentary laundry
Meet The Lana recruiters online for an interview before year-end – start taking the steps toward an exciting hospitality adventure in Dubai!
Expiré
GUEST RELATIONS AGENT jobs in 5* luxury hotel in Dubai - interviews happening now
Metropolitan City of Milan, Italy
Temps plein, Indéfini
Date de début du contrat:
Date d'entrée en fonction (au plus tard):
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