The St. Regis Rome is looking for a Attendant Bellstand, seasonal temporary.
Coordinated by the Head Concierge, the Attendant Bellstand is the first face that our guests see at their arrival; so She/He is responsible for ensuring an exquisite welcome experience to each and every guest.
The impact you’ll make
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish.
Our Attendant Bellstand take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done.
What you’ll do
Both bellman and doorman duties
Monitor the front driveway to ensure a smooth flow of traffic (vehicle and pedestrian). Responsible for providing an inviting and fun welcome and farewell to all guests entering/leaving the hotel.
Assist both arriving and departing guests with storage luggage handling to and from their rooms.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Open doors and assist guests/visitors entering and leaving property. Greet and escort guests to rooms.
Transport guest luggage to and from guest rooms and/or designated bell area.
Supply guests with directions and information property amenities, services, and hours of operation, and local areas of interest and activities.
Assist with luggage storage and retrieval.
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
Recognize visiting regular guests and WIPs.
Help with request and organize taxis or Hotel Transportation for guests.
Escort guests to various places around the hotel. Introduce self in the meantime and offer W’s Whatever/Whenever service.
Assist guest belonging luggage to ensure Welcome Desk would able to operate check in/ out smoothly during pick hour.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
What we offer
Professional career progression at international level in Marriott International
Learning and development opportunities online, on the job and in class
Discounts on hotel rooms, gift shop items, food and beverage
Disruptive management & motivated and engaging Talents
Charity events, Wellbeing activities through the TakeCare program
Canteen service and uniform
Proficient in English and at least intermediate Italian (both writing and speaking)
Previous experience as Bell or Door person in a Luxury Hotel is preferred
A warm, people-oriented demeanor and a team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Integrity and dependability
Proper lifting techniques
Langues requises: English et Italian.
Introduced to Rome society in 1894, the architecturally iconic St. Regis Rome is located in one of the city’s most impressive palazzos. The pioneer St. Regis in Europe and a social beacon for Romans and international travelers, the hotel has emerged to define a new era of luminosity. Blending a noble heritage with fearless, elegant interiors has transformed this grand dame into a supremely luxurious and artful residence. High-ceilinged and light-filled, the guestrooms and suites are styled with luxurious Rubelli fabrics, handmade glass and collectable curios – effortlessly sophisticated and distinctively urbane. A contemporary take on a historic address, St. Regis Rome has shed its former bearing and stepped out, into the limelight to truly own Rome. Radiant and luminous, it combines fearless elegance, disruptive artistry and discerning enlightenment.