Description du poste
Effectively and proactively monitors the daily functions of the Banquets Department. This is including providing support and guidance to the banquet team. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Supervisor Responsibilities may include:
•Supports and Manages the Banquet Department while working closely with the Event Service Manager and other hotel departments. Supervises responsibilities may also include Convention Services Set Up and Banquet Beverage.
•Supervise, Empower, Lead, Coach and Motivate the Banquet team including waiters and bartenders towards achieving exceptional guest service results and complete associate engagement
•Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
•Responsible for proactively reviewing staffing and equipment needs
•Responsible for ensuring coordination and execution of all events
•Responsible for maintaining a high energy, positive, professional appearance
•Responsible for short and long term banquet functions in the front and back of the house
•Administrative tasks may include the facilitation of payroll and reports
• Prefer two years as Supervisor
• Refined verbal communication skills in English and Spanish
• Knowledge of Envision, EMS, EAS strongly preferred
• Candidates should be extremely detail oriented and organized
• A true desire to satisfy the needs of others in a fast paced environment
• Operational and interpersonal skills are a must.
- Temps plein
- Rinconadas 3ra Sección, San Luis Potosí, Mexico
- Dès que possible