Description du poste
To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies & Procedures.
To deliver the brand promise and provide exceptional client service at all times
To provide courteous and professional service to our internal customers in other departments
To meet your designated revenue targets.
To assist with the preparation and regular update of the departmental budget
To continuously seek ways to maximise revenues and profits by cross selling and up-selling other hotel facilities and services
To fully utilise the correct photography, presentation material and approved selling phrases for all forms of client presentations
To take responsibility for your own learning and development
To invest in your own appreciation of taste and style by extensive reading and exposure to trends with other luxury brands and services
To take responsibility for increasing your knowledge of all aspects of our food and beverage product and service