Description du poste
The Senior Project Manager is the interface between business teams, corporate IT, external vendors/partners, and the PMO. He/she understands and analyzes the needs of the business and is responsible for translating business requirements into technical requirements. Working together with the PMO, he/she oversees the delivery of solutions by internal teams and external parties based on the predefined requirements.
Responsibilities include leading workgroups and/or functions as a technical expert. Collaborates with client and information technology organizations to lead the definition of functional requirements and functional designs of creative solutions that will support the clients’ strategy and future business goals. Performs independent research to proactively identify and analyze future opportunities and emerging solutions that could be applied in the clients’ operations to drive improvement. Leverage technical expertise in updating multi-year technology roadmaps. Support IT Architecture & Development organization in clarifying functional requirements and functional design during development of solution.
This role will support multiple strategic initiatives in APAC’s BMSC (Brand, Marketing, Sales, and Consumer Services) team, with a focus on facilitating the successful collaborating between teams across different functions, regions and organizations to deliver best in class and industry leading digital products and solutions.
Education and Experience
Minimum 8 years’ experience in information technology application design or development, of which at least 5 years in a managerial role
Undergraduate degree or equivalent experience/certification
Skilled at converting business needs into technology requirements and working within IT to manage the execution of projects
Demonstrated ability to assess customer/client needs, creatively approach solutions, and decide and influence appropriate courses of action
Graduate degree, PMP or equivalent certification
Strong English communication skills (native level), including experience facilitating requirements analysis and functional design working sessions; Mandarin communication skills a plus
Experience identifying and analyzing alternative solutions to complex business requirements and providing guidance and advice
Experience completing information technology cost/resource estimates to implement and support solutions
Demonstrated ability to work independently and with others
Experience working with teams across time zones and remotely
Excellent analytical skills where problems are very unusual and extremely difficult
Experience with business process re-engineering
Demonstrated knowledge of supported discipline
Strong process management, negotiating, influencing, and problem resolution skills
Broad technical experience across technical components including infrastructure, network, applications, data, and information security
Familiarity with Marriott’s existing information architecture, application portfolio, and information management methodology
Knowledge of emerging technologies, including those new to the Marriott environment as well as those that are new to the information systems industry
CORE WORK ACTIVITIES
Facilitates business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation
Lead functional design including demonstrations to stakeholders to validate approach
Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations
Works with external vendors and analogous companies to obtain additional insights, approaches, and demonstrations of solutions
Collaborates with the client organization including business analysts in the client organizations
Document functional, integration, and testing requirements as well as SLAs and operating level agreements
Leads technology cost/resource estimates and input to business cases
Work with the IT Architecture & Development organization during development to address functional requirements and functional design clarifications
Provide expertise and update multi-year technology roadmaps
Provide expertise to training and field support groups as appropriate before new releases go-live
Identifies opportunities to enhance the business partnership and planning processes
Trains and/or mentors other team members, and peers as appropriate
Follows all defined technology standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
Participates in technical evaluation process when assessing additions or changes to defined technology standards
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Project Management-The ability to use a defined process to create and manage a project; this includes defining and achieving success within constraints of scope, time, resources and budget.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension - Understands written sentences and paragraphs in work related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.
- Temps plein
- Tsim Sha Tsui, Hong Kong
- Dès que possible
- Durée du contrat