Description du poste

To oversee and monitor the daily operation of the spa treatment rooms and treatment areas including grooming areas, lockers and wet areas ensuring the guest receives all treatments and services as per the resort standards. Ensuring therapists are updated and trained on all treatments at all times and that the treatments are executed as per description of treatments and guest satisfaction. To monitor and oversee that all therapists are carrying out treatments as per resort health and safety policies.

Profil recherché

 Be fully trained and certified in carrying out all therapies and treatments available to guests in the spa, in-room, or outdoors as per resort standards.
 Have full knowledge and train therapists on preparation of all treatments correctly and efficiently as per resort standards.
 Communicate and assist guests as per resort standards, and ensure all therapists are communicating to guests as per resort standards.
 Ensure therapists are working in a clean and hygienic manner as per resort standards.
 Oversee the daily preparation of the Spa areas as per resort standards.
 Monitor and report any incidents or odd behavior to the director of spa services.
 Monitor and ensure correct amounts of treatment products are used and wastage is minimized as per resort standards.
 Ensure all team members attend to duty in proper uniform, on time and well groomed.
 Ensure all team members adhere to all health and safety standards of the resort.
 Be fully trained on all spa services and treatments, and be able to train team members on all services and treatments.
 Have full knowledge regarding all spa products and ingredients used in the Spa and salon area, and ensure the team members are updated and trained on spa products and ingredients.
 Attend and adapt to new treatments when required by the resort and teach and train team members.
 Be flexible in working schedules as per resort requirements.
 Carry out any other job related duties as per resort requirements.
 Oversee and ensure all treatment rooms and treatment areas are kept in good condition, prepared at all times, and maintained as per resort standards.
 Oversee and coordinate all supplies and linen delivered for the daily operation of the treatment areas.
 Ensuring guest information, reading material and refreshments are as per resort standards at all times.
 Hold daily briefing of team at the beginning of each shift.
 Prepare and monitor daily and weekly schedules as per resort standards.
 Attends briefing and meetings as required by the Director of Spa Services.
Contrat
Temps plein
Lieu
The Palm Jumeirah, Dubai, Émirats arabes unis
Département
Spa et bien-être
Langues
Anglais, Arabe (facultatif), Allemand (facultatif), Français (facultatif), Italien (facultatif), Russe (facultatif)
Début
Dès que possible
Prise de poste au plus tard
avril 2019
Durée du contrat
Plus de 1 an
Échelle de rémunération
Competitive
Hébergement
1-Bed room Apartment
Autres avantages
Duty Meals, Transport, Medical, Relocation if applicable

Atlantis The Palm

Atlantis, The Palm is the first resort destination in the region and located at the centre of the crescent of The Palm in Dubai.

Opened in 2008, the unique ocean-themed resort features a variety of marine and entertainment attractions, as well as 17 hectares of waterscape amusement at Aquaventure Waterpark. It is home to one of the largest open-air marine habitats in the world, with over 65,000 marine animals in lagoons and displays including The Lost Chambers Aquarium. Dolphin Bay, the unparalleled dolphin conservation and education habitat, and Sea Lion Point were created to provide guests a once in a lifetime opportunity to learn more about one of nature’s most friendly mammals.

Atlantis, The Palm is also known as the culinary destination in the region with a collection of world-renowned restaurants including Bread Street Kitchen & Bar, Nobu and Ronda Locatelli. The resort boasts an impressive collection of luxury boutiques and shops as well as extensive meeting and convention facilities.

Guided by our Core Values, we create imaginative, innovative and fun experiences that connect with people on a very personal and emotional level. Join the Team and discover more opportunities with Atlantis, The Palm.

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