Attendant - In Room Dining

[{{ $ctrl._job.status.name | translate}}] Attendant - In Room Dining
Brisbane Marriott Hotel

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Description du poste

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

CORE RESPONSIBILITIES:

n  Arrive at work on time in the correct attire, conforming with the Brisbane Marriott Hotel grooming LSOP.

n  Obtain a solid knowledge of the hotel product, including room types, rates, food and beverage outlets and other hotel features and guest facilities.

n  Support and abide with the Brisbane Marriott Hotel LSOP’s pertaining to Anti–Discrimination, Sexual Harassment, Equal Employment Opportunity and Guarantee of Fair Treatment.

n  Perform all duties to satisfy the Marriott “Business Ethics” value system of integrity, fairness, respect, honesty and trust.

n  Be aware of all environmental practices, policies and procedures and implement these on a daily basis.

n  Be aware and adhere to all Brisbane Marriott Hotel Work Health and Safety and Security policies and procedures.

n  Perform any reasonable task as requested by management.

 

POSITION RESPONSIBILITIES:

§   Knows and uses correct, kitchen, bar and cashier terminology.

§   Follow all SOP’s and LSOP’s pertaining to cash handling.

§   Knows and uses correct terminology for all service equipment and utensils.

§   Obtains requisition items for storeroom.

§   Sets tables to required standard.

§   Assist guests with needs at all times.

§   Assist in greeting and seating guests.

§   Serves all food and beverage to guests according to the standard sequence and hotel service policies and procedures.

§   Clears the guest's table to side stations.

§   Presents and is responsible for guest's bill.

§   Assist guests with personal belongings if necessary.

§   Performs opening and closing duties and preparation for the next operation, as directed.

§   Takes food and beverage orders from guests.

§   Collects food orders from kitchen and delivers to guest.

§   Stocks service station with clean and proper operating equipment, utensils, food and beverage and clean as per side duty schedule.

§   Clears service station of soiled dishes and dirty equipment and sends them to dishwashing area.

§   Collects and polishes equipment and utensils

§   Carries out duties in In Room Dining and the Lobby Bar as and when required.

§   Assists with duties in the Executive Lounge where required.

§   Assists with duties in Banquets where required.

 

Catering

§   Has a detailed knowledge of standard room sets.

§   Provides sequence of service as per Marriott standards

 

General

§   Attends training sessions and meetings as directed by Department Manager

§   Always presents in a professional manner with impeccable grooming

§   Keeps back of house work areas clean and tidy.

§   To be aware of hotel fire, safety and security procedures.

§   Carries out side duties as directed.

§   The Hotel requires that you will follow established Workplace Health and Safety rules and regulations and demonstrate duty of care to all of our associates.

§   Perform any other duties as required by Senior Management.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Profil recherché

See description

Contrat
Temps partiel
Lieu
Queensland, Australie
Département
Restauration autre
Début
Dès que possible

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