[{{ $ctrl._job.status.name | translate}}] Reservation Agent
BULGARI Resort & Residences Dubai

Publiée
Intéressé(e) par cette offre ?

Description du poste

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.


Job Summary
 
     Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Profil recherché

See description

Contrat
Temps plein
Lieu
Dubai, Émirats arabes unis
Département
Réservations
Langues
Anglais
Début
Dès que possible
Durée du contrat
Indéfini

BULGARI Resort & Residences Dubai

Designed by Italian architectural firm Antonio Citterio Patricia Viel and Partners, the Bulgari Resort & Residences Dubai will be located on the exclusive Jumeira Bay Island, off the coast of Jumeirah Beach Road, sculpted in the shape of a titanic seahorse.

The luxury marine 1.7 million sq ft. complex will be framed by lush landscaped gardens and it will be defined by 100 rooms and suites, 20 residential villas and a marina, all accompanied by a full range of luxury amenities.

Autres offres suggérées

{{:: 'Reservation Agent' | ellipsis : 40 : true }}

{{:: 'Cosmopolitan Hotel Dubai' | ellipsis : 35 : true }}

{{:: 'Reservations Manager (For Complex)' | ellipsis : 40 : true }}

{{:: 'Caesars Palace Bluewaters Dubai' | ellipsis : 35 : true }}

{{:: 'Duty Manager Night - SZR' | ellipsis : 40 : true }}

{{:: 'Four Points by Sheraton - Sheikh Zayed Road & Downtown' | ellipsis : 35 : true }}

{{:: 'Reservations Agent' | ellipsis : 40 : true }}

{{:: 'Sheraton Grand Hotel, Dubai' | ellipsis : 35 : true }}
Intéressé(e) par cette offre ?
Autres offres
Waiter - Italian Speaker Required
Dubai, Émirats arabes unis
Residences Shift Engineer
Dubai, Émirats arabes unis
Villa Coordinator- Concierge
Dubai, Émirats arabes unis
Demi Chef de Partie Bakery
Dubai, Émirats arabes unis
Plumber
Dubai, Émirats arabes unis
Voir 25 autres offres