[{{ $ctrl._job.status.name | translate}}] Residences Concierge Coordinator
BULGARI Resort & Residences Dubai

Publiée

Description du poste

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.


Job Summary
 
     Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
 
     Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Profil recherché

See description

Détails

Contrat
Temps plein
Lieu
Dubai, Émirats arabes unis
Département
Hébergement
Langues
Anglais
Début
Dès que possible
Durée du contrat
Indéfini

BULGARI Resort & Residences Dubai

Designed by Italian architectural firm Antonio Citterio Patricia Viel and Partners, the Bulgari Resort & Residences Dubai will be located on the exclusive Jumeira Bay Island, off the coast of Jumeirah Beach Road, sculpted in the shape of a titanic seahorse.

The luxury marine 1.7 million sq ft. complex will be framed by lush landscaped gardens and it will be defined by 100 rooms and suites, 20 residential villas and a marina, all accompanied by a full range of luxury amenities.

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