[{{ $ctrl._job.status.name | translate}}] Spa Receptionist
Bvlgari Hotel London

Publiée

Description du poste

Reporting to the Assistant Spa Director, you will be responsible for meeting and greeting our guests and members whilst also making repeat and new bookings. You will be responsible for maximising the revenue of the Spa through effective scheduling, treatment room bookings and product sales. You will deliver exceptional financial results within Spa treatments, fitness and membership department. You will be a constant presence at the Spa reception, conducting Spa tours VIPs, journalists and prospective members. You will lead by example by providing a warm welcome to clientele whilst striving to provide outstanding service.

Profil recherché

The ideal candidate will have a customer service background in luxury Spas ideally based within five star deluxe hotels. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart.

To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.

We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.

While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.
Contrat
Temps plein
Lieu
England, Royaume-Uni
Département
Spa et bien-être, Réception
Langues
Anglais
Début
Dès que possible
Prise de poste au plus tard
juin 2019
Durée du contrat
Indéfini

Bvlgari Hotel London

Located in Knightsbridge on the edge of Hyde Park, London’s Bvlgari Hotel is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrod’s department store.

Since opening in 2012 the Bvlgari Hotel London has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and Bvlgari’s legendary flair for design are matched by class-leading quality of service.

Design and service along with generously proportioned rooms and suites combine with unrivalled facilities such as a full gymnasium and physical training centre with on-site personal training team, WORKSHOP; 11 single spa treatment rooms and 1 private spa suite; 25 metre, three-lane swimming pool; 47 seat cinema; unique Cigar Shop and sampling lounge, a stunning Ballroom; to deliver a city hotel experience that is unique in the world.

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