[{{ $ctrl._job.status.name | translate}}] Housekeeping Room Attendant
Castello di Vicarello - Luxury Castle


Description du poste

Job description

Castello di Vicarello – seeking an enthusiastic and responsible Housekeeping Attendant with a passion for customer service.

Castello di Vicarello is an exclusive, family-owned country estate built in the 12th century and lies in the heart of the Maremma region of Tuscany.

The Castle has seven luxurious suites which can comfortably accommodate up to 22 guests.
Our guests experience the true Tuscan life, whilst tasting the luxury of organic and homemade dishes accompanied with award-winning wines.
This is provided by passionate and enthusiastic team members who know the highest standards of customer service.

Seize the opportunity to be part of a highly competitive team, where each member has a high level of responsibility, whilst being part of a fast-growing company.
Castello di Vicarello has received several high-profile awards and prestigious accolades over the years including the Mr. & Mrs. Smith Hotel Awards 2016 as the Best Gourmet Getaway, Boutique Hotel Award 2017, The Gold Medal of the Concours Mondial de Bruxelles in 2017 and the 5 Grappoli by Bibenda.
To continuously exceed our client’s expectations and to reach our highest potential, we are looking for a passionate and enthusiastic member to join the team.

The role of our Housekeeping Attendant involves:
Working in an exclusive boutique hotel allows you to have a multifaceted work experience, where the team works closely together whilst maintaining his/her own responsibilities.
Our Housekeeping team is a central part of the day-to-day running of the business, whose main objective is to fulfill our guests’ wishes and exceed their expectations.
You will be expected to ensure that our guests feel welcome by conveying the home-away-from-home atmosphere.
The role of the Housekeeping Attendant also involves preparing the rooms, cleaning the common areas and the owners appartments, and maintaining the laundery in an optimal condition with the highest standard of customer service.

Profil recherché


We are looking for an experienced chambermaid or valet to join our friendly team at Castello di Vicarello.
8 hours flexible working. shifts with rotating days off.
We are looking for full time staff.

General housekeeping tasks:
• clean corridors, lobbies, stairways, common areas and swimming pools as well as guest rooms
• organize work schedule from the room status list, arrivals and departures
• distribute linen, towels and room supplies by hand
• restock room supplies such as drinking glasses, soaps, shampoos
• replace dirty linens with clean items
• store all dirty laundry in line with company policy
• check all appliances in rooms are in working order
• realign furniture and amenities according to the prescribed layout
• deliver any requested housekeeping items to guest rooms
• ensure confidentiality and security of guest rooms
• follow all company safety and security procedures
• report any maintenance issues or safety hazards
• observe and report damage of hotel property
• report and secure left or lost property of the guests
• knowledge of cleaning and sanitation products, techniques and methods
• knowledge of cleaning sensitive materials
• working knowledge of operating cleaning equipment
• physical stamina and mobility including the ability to reach, kneel and bend
• ability to lift, push and pull a required load
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of Italian language, English a plus

Key Competencies:
• attention to detail
• customer focus
• reliability
• adaptability
• planning and organizing
• teamwork
• integrity
• honesty
• high energy levels
• flexibility as touristic High season can be demanding

Just some of the Benefits Castello di Vicarello can offer you:
- Diversified job, with no daily routine
- Excellent position for a customer focused individual wishing to build a career in an exclusive, luxury boutique hotel
- Free Accommodation (10 min. drive away)
Toscane, Italie
Anglais, Italien (facultatif)
mars 2019
Prise de poste au plus tard
juin 2019
9 mois
Within short distance of the castle

Castello di Vicarello - Luxury Castle

Resting elegantly in the heart of the breath-taking Tuscan countryside with far-reaching views towards the Maremma coast, you will find a truly unique boutique hotel, Castello di Vicarello. An exclusive, privately owned, country house retreat that effortlessly captures the essence of contemporary luxury in Tuscany. Vicarello’s charming character and timeless aesthetic seamlessly combine historic architecture with elements of both classic and modern design.
The unmistakable atmosphere is that of an elegant, yet luxurious, home-from-home.

With 40 hectares of private land consisting of vineyards, olive groves, farm-land, and forests, Vicarello offers total seclusion and abundant space. With two spacious pools, a boutique spa, two kitchen gardens and endless manicured lawns, guests of the 7 exclusive suites enjoy all the facilities of a luxurious private resort.

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Toscane, Italie