[{{ $ctrl._job.status.name | translate}}] Recepcionist
Hotel Catalonia Vondel Amsterdam

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Description du poste

Catalonia Vondel Amsterdam is currently looking for an experienced hotel receptionist.

Job description
• Make sure that our guests feel at home by providing the best personal service
• Handling check-in and check-out procedures
• Customer service
• Handling requests, enquiries and complaints from guest
• Answer phonecalls, emails, booking requests and all general correspondence and administration in front office
• Responsable for the cash register during your shift
• Upselling and Crosseling of our products and services
Hotel Catalonia Vondel Amsterdam hotel is part of Catalonia Hotels & Resorts and offers a competitive salary and a wide package of benefits. Each year you will have a performance appraisal.
We offer you:
• A full time contract.
• A uniform, which will be dry-cleaned by the hotel.
• Special Associate Rate discount available for Catalonia hotels & Resorts worldwide.

Profil recherché

• Positive attitude and passion to work in the hotel industry
• Relevant work experience at the Front Office
• Dutch, English and preferably Spanish
• Flexibility in working days and –hours
• Previous experience with PMS system SAP will be highly valued
• Commitment, Stress-resistant, Responsable, Dynamic, Ability to learn, Well-presented, Customer orientation, customer service, team spirit, strong organizational and multitasking skills.
Temps plein
Amsterdam, Pays-Bas
Anglais, Néerlandais (facultatif), Espagnol (facultatif)
Dès que possible
Prise de poste au plus tard
mai 2019
Durée du contrat
6 mois
Autres avantages
• Personal development with the growth of our company • Career opportunities • Trainings • Full-time 40-hours contract • Discounts for you, friends and family to stay at Catalonia Hotels & Resorts based on availability.

Catalonia Hotels & Resorts

Hoteles Catalonia is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 51 establishments. 43 in Spain, 1 in Brussels and 7 resorts in the Caribbean (3 in the Dominican Republic and 4 in Mexico). There are also 8 new projects for the coming years. 4 in Barcelona, 2 in Madrid and 1 hotel in Budapest.

With more than 8,000 rooms, Hoteles Catalonia has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards.

The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

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