[{{ $ctrl._job.status.name | translate}}] Head of Pastry department
Classic Fine Foods UK


Description du poste

Classic Fine Foods UK Ltd is a purveyor and distributor of fine food from around the world - we source the highest quality products we can find, from truffles to caviar, foie gras to chocolate, plus many more delicacies. Through close partnerships with our suppliers, we deliver the highest quality of fresh, frozen products to the finest restaurants, hotels and retailers in the UK.

Our Sales team are dedicated to developing opportunities and delivering quality – both in the representation of our brands and delivering the best service to our customers.


This role will look after the Pastry Department (all sweet products/suppliers) within Classic Fine Foods UK.

As Head of Pastry you will lead a team of experienced Account and Brand Managers who will be charged with growing existing sales, strengthen relationships and constantly improving our service. Managing a high-performing sales team, you will be challenged with early autonomy in a fast-paced environment. An essential part of this role will be supplier management, ensuring that we work in alignment with our pastry partners. Culturally you will have a hunger to succeed, entrepreneurial flair and a proven commercial acumen.

The Head of Pastry reports to the Sales Director.

• Management of all Pastry suppliers, including Valrhona, Capfruit, Bridor, Eurovanille, Sosa, Louis Francois, Montebianco, PCB and many more premium pastry brands
• Constructing a commercial strategy, in line with our partners, ensuring growth, GP protection and service
• Ensuring that the commercial strategy will hit annual supplier targets
• Setting up commercial tools alongside the Marketing Department and Sales Director
• Monthly reporting on sales performance against set budget
• Organising all supplier visits, meetings and events
• A key player in TheTasteLab team and activities, adding creativity and ensuring that marketing actions and bookings are at target levels
• Ensuring that activities within TheTasteLab are in line with a commercial strategy and that all results are tracked
• Controlling new product development process / route to market, sharing market insights – working closely with the Purchasing team for all sourcing
• Building and strengthening commercial relationships within existing customer groups
• Customer management of Key Pastry Accounts
• Motivating the Pastry team to achieve growth in sales within existing customers or groups
• Complete sales operational requirements by scheduling and assigning employees; following up on work results
• Set clear and defined targets/strategy for each member of the team
• Handling all aspects of recruitment, selection and performance management
• Continual training and development implemented for the team
• Identifying key areas for improvement in the sales or operations process
• Leading sales meetings, along with the Sales Director, Head of Account Management, New Business Development Manager and Retail Sales Manager
• Representation of the company at key business events and using them to generate new business leads
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand
• Keeping a close eye on competition and general market activities – reporting to senior management
• Supporting key brand initiatives set by the board
• Member of the CFF group sales development and group strategy
• Inputting yearly team budgets and expenses proposals

Have a look to our website: https://www.classicfinefoods.co.uk/

The position is based in London - East Acton

Profil recherché

• Strong interest and excellent technical knowledge from experience within the Pasty industry
• Vision and strong commercial acumen
• New Produce Development and Route to Market experience
• Prior experience of successfully managing a sales team within the food industry
• Proven track record of achieving targets and driving sales growth in a business
• Strengths in reporting, numeracy and budgeting
• Strong leadership skills and an ability to inspire, drive and enthuse
• Excellent communication skills, particularly developed negotiation skills
• Able to build strong relationships, both externally and internally
• Demonstrates perseverance and resilience in the pursuit of goals
• Passion for high quality produce and cooking
Temps plein
England, Royaume-Uni
Restauration autre, Ventes et marketing
Dès que possible

Classic Fine Foods

Our story started many decades ago, when we first brought western delights into Asia, to serve Chefs who demanded the best.

Today, Classic Fine Foods has evolved beyond a multi-local provider offering high-quality food, to being a truly global partner dedicated to serving more than 15,000 Chefs around the world.

We intrinsically understand their passion, appreciate their talent and share their ambition to make extraordinary food. This is the reason why we are always on the lookout for exceptional ingredients and unique gourmet products.

Classic Fine foods operates in 19 mega-cities in 13 countries in Asia, the Middle East and Europe (Hong-Kong, China, Japan, Macau, Indonesia, Malaysia, Singapore, Thailand, the Philippines, Vietnam, the United Arab Emirates, the United Kingdom and France), that makes us the only premium food service provider with such a geographical coverage.

Classic Fine Foods is part of METRO Group, the international leader in self-service wholesale.

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