Description du poste

  1. General
  • At all times offer graceful, personalized and caring service towards all guests as you are an ambassador of the Constance Halaveli service philosophy  
  • At all times exhibit good posture and an elegant demeanor, and speak in a polite and attentive manner
  • Always address the guests with their name, keeping eye contact and smiling
  • At all times take ownership of guest requests and do not refer guests elsewhere
  • At all times adhere to the grooming and etiquette standards of the resort
  • Always display punctuality and good attendance as an act of responsibility towards the guest service and towards your colleagues  
  • Always be courteous, considerate, supportive and respectful towards other team members of FO and rest of the resort. Treat others as you would like to be treated. 
  • Ensure to keep yourself updated with the role of FO in Fire, Tsunami and First Aid  standards , through training
  • Attend all the training that you are assigned to within your department or on a resort level


  1. Work Duties:


  • Responsible for handling arrival guest luggage properly and as per resort SOP, efficiently and as per the resort standards
  • Ensures safety and security of guest belongings during the transfer to and from villas
  • Ensure prompt and efficient collection of guest luggage from guest Villa and responsible for the same until guest departure.
  • Responsible for tagging and safety of luggage on arrival, as well as on departure.
  • Responsible for transportation of guests throughout the resort in coordination with Reception and Guest Relations Hosts
  • Responsible for the cleaning and maintenance of the Front Office buggies
  • Co-ordinate maintenance schedule for guest buggies with Engineering in conjunction with Guest Service Assistant.
  • Responsible for maintaining effective communication channels with the guest through prompt and efficient delivery of messages, faxes, and parcels
  • Responsible for the efficient, clean, safe and hygienic maintenance of all Front Office areas including the Lobby, Arrival Jetty, Luggage Room and the Back Office Areas.
  • Read daily reports and keeps updated on arrivals, departures and guests in house.
  • Keep updated on all activities and special events within the resort
  • Ensure resort SOP’s & LQA/LRA checklist on Porter duties are followed at all times
  • If required by GRM, AFOM or FOM, on certain occasions, escort guests going on excursions off the resort premises 

Profil recherché

See description

Temps plein
Halaveli Island, Maldives
Dès que possible
Durée du contrat

Constance Halaveli Resort

If you’re looking to turn your dream of an exclusive, luxury Indian Ocean getaway into a reality then look no further than the beautiful 6* Constance Halaveli Resort.

Floating in the North Ari atoll, Constance Halaveli Maldives is this 5-star hotel where a unique luxury lifestyle can be experienced.
At Constance Halaveli Maldives, each villa suspended on stilts has a sun terrace inviting to dip in the private plunge pool.

In addition the hotel ensures sumptuous cuisine or regenerating moment in its peaceful spa.

Constance Halaveli Maldives is a generous purveyor of pure contentment that guarantees a memorable escape.

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