Onboard Learning  Officer
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Onboard Learning Officer

À propos du poste

Aim of the position

As Learning Officer, you will be responsible for the training activities to be delivered on board (product & service training, soft skills training, English teaching, e-learning support), with the aim of engaging People in the learning process, in accordance with training procedures and set goals.

Main Responsibilities

Collects the ongoing training needs (during monthly meeting with Head of Departments or observing daily operations) and proactively suggests training actions or follow up measures based on the courses portfolio in order to develop Crew competences and support Business.

Organizes and delivers online and class trainings matching the assigned deadline and target

Follow the given schedule and delivers on a regular basis language classes, in order to create an available program to all levels in compliance with Company procedures

Is accountable for the Mentoring process in order to improve the Crew experience and support ship operations

Acts as a business partner, regularly analysing the Company KPIs in order to suggest training actions or follow up measures based on the courses portfolio

Supports the activities of HR Department onboard

À propos de vous

Passionate for people-centered learning methodologies, diverse contents (organizational behaviour, soft skills, corporate culture programs…) and new communication languages (web, social, videos…).

Italian as mothertongue (level C2) and English level C1. The knowledge of other languages is a plus.

Degree in Training, Education, Teaching, Communication, Psychology or other related courses.

Previous experience in training and management development or related activities: delivering classes, facilitating groups, tutoring, coaching.

Very good public speaking skills, ability to multi-tasking , attention to details, flexibility

Computer literacy
  • Langues requises: Anglais et Italien.

L'entreprise

Costa Crociere is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude. Our work is meaningful and we can see the impact of our efforts.
We are explorers and pioneers with a passion for making human connections across the room and across the world. Your career is an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?

Visit www.career.costacrociere.it

Voir le profil
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Onboard Learning Officer

Genoa, Italie

Saisonnier, 5 mois

Date de début du contrat:

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