British International Host/Hostess (Shipboard) ONBOARD
À propos du poste
Job Description
Aim of the Position
As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience
Main Responsibilities
Acting as point of reference for Guests thru public relations by removing language barriers
Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere
- Département: Relations client Hôte/Hôtesse Hôtesse Réception
À propos de vous
At least 6 months experience in tourism (i.e. reception, tour guiding)
Enthusiastic and good communicator
At ease with public speaking
Familiar with sales techniques
Problem solving oriented
Computer literacy
English mother tongue
Other language knowledge B1
Italian knowledge is an advantage
Shipboard experience is a plus
- Langue requise: Anglais. Italien est un plus
L'entreprise
Costa Crociere is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude. Our work is meaningful and we can see the impact of our efforts.
We are explorers and pioneers with a passion for making human connections across the room and across the world. Your career is an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?
Visit www.career.costacrociere.it
British International Host/Hostess (Shipboard) ONBOARD
Temps plein, Indéfini
Date de début du contrat: